You are using an outdated browser and your browsing experience will not be optimal. Please update to the latest version of Microsoft Edge, Google Chrome or Mozilla Firefox. Install Microsoft Edge

June 24, 2021

New Guidelines Prevent Large Purchasers from Setting Unfair Credit Terms for SMEs in Thailand

Thailand’s Trade Competition Commission (TCC) has adopted new guidelines on unfair trade practices regarding the credit terms under which small and medium enterprises (SMEs) sell products or services to a purchaser. The new guidelines were published in the Government Gazette on June 18, 2021, and will come into force 180 days later on December 16, 2021.

In principle, the guidelines prevent the abuse of superior bargaining power, discrimination, and business obstruction when purchasers set credit terms with SMEs. The guidelines define an SME as:

  1. a manufacturer of goods with either no more than 200 employees or an annual turnover of no more than THB 500 million (approximately USD 15.75 million); or
  2. a service provider or wholesale or retail business with either no more than 100 employees or an annual turnover of no more than THB 300 million (approximately USD 9.5 million).

To be eligible for protection under the guidelines, qualifying SMEs must disclose their total number of employees or amount of annual turnover to their trade partners.

Credit Terms

“Credit terms” are defined as written stipulations referring to the agreed timeframe in which sellers of products or services permit the purchasers to make the necessary payment. These credit terms must include clear criteria reflecting ordinary business practices and reasonable justifications.

In general, the guidelines prescribe that credit terms for the trade, manufacturing, and services sectors, must not exceed 45 days. However, for activities in these sectors related to agricultural products or primary agricultural processing with non-complex production processes, the credit terms must not exceed 30 days. However, the parties may set longer credit terms if there are business, marketing, or economic justifications and contractual obligations related to the payment or credit terms.

The credit terms period will commence from the date of complete delivery of products or services. As for consignment, credit terms begin counting from the day that the products are sold out according to the agreed quantity or price.

Unfair Practices

The guidelines provide a few illustrative examples of the types of conduct that would be deemed unfair:

  • An unjustified delay in making payment for products or services, in excess of the stipulated credit terms.
  • An unjustified change of credit terms or contractual conditions without at least 60 days’ prior notice.
  • Other unfair conduct or credit term conditions that impose excessive burdens on an SME.

Before these guidelines, when large purchasers of goods or services from SMEs defaulted on their payments or used their bargaining power to extend credit terms, the SME’s only recourse was to bring a breach-of-contract claim to the civil court. When the new guidelines come into effect, SMEs will also be able to petition the TCC, which may impose administrative sanctions including fines of up to 10% of the annual revenue of the non-complying purchaser.

In addition, pre-existing credit terms are not exempt from the new provisions and could be deemed unfair if they are contrary to the guidelines or disadvantage an SME. Therefore, business operators with active or pending agreements should also revisit and consider adjusting the credit terms to ensure that they comply with the guidelines.

Accordingly, all parties who trade with SMEs should take the guidelines—especially the prescribed maximum credit terms—into account when determining credit terms and trade conditions.

RELATED INSIGHTS​ 

July 9, 2025
On June 16, 2025, the National Assembly of Vietnam adopted Law No. 75/2025/QH15 amending and supplementing a number of articles of the 2012 Advertising Law, with an effective date of January 1, 2026. The amended Advertising Law was enacted to further refine the legal framework for advertising activities in the modern era. Online Advertising Under the amended Advertising Law, “online advertising” is defined to encompass not only advertising on electronic newspapers and electronic information pages (as provided under the 2012 Advertising Law) but also advertising on other electronic venues, including social media, online applications, and digital platforms with internet connection. The amended Advertising Law also imposes new requirements for online advertising, including: Identification signs: Advertisements must have clear identifiable signs in numbers, letters, symbols, images, or sounds to distinguish them from non-advertising content. Control features: For advertisements not in fixed areas, there must be easily recognizable features and icons that allow recipients to turn off the advertisement, notify the service provider of violating advertising content, and refuse to view inappropriate advertising content. Linked content: Content in the links embedded in advertisements must comply with the law. Advertising service providers and publishers must have measures to check and monitor the linked content. Advertising on social media: Organizations and enterprises providing social media services must offer users features to distinguish advertising content from other content. Signage for sponsored content: When advertising, users of social media services must use signs to differentiate advertising or sponsored content from other content they provide. In response to the above requirements for online advertising, the amended Advertising Law sets out obligations of advertisers, advertising service providers, advertising publishers, and advertising conveyors in relation to online advertising. Among these, it is notably the responsibility of individuals and organizations engaging in online advertising to prevent and remove violating
May 28, 2025
Tilleke & Gibbins attorneys in Vietnam have contributed the 2025 edition of Doing Business in Vietnam, a comprehensive Q&A-style resource from Thomson Reuters Practical Law that provides essential insights for companies navigating business operations in Vietnam. The guide presents a detailed overview of the country’s legal framework and regulatory environment, reflecting recent updates in Vietnamese legislation and practice. This annually updated guide offers key information on the following areas: Legal system: Structure of the Vietnamese judiciary and the role of codified law. Foreign investment: Conditions for market access, licensing requirements, foreign ownership restrictions, and investment incentives. Business vehicles: Formation and operation of legal entities, including limited liability companies, joint-stock companies, and representative offices. Employment: Employment contracts, social insurance, labor rights, and procedures for hiring foreign nationals. Tax: Overview of corporate income tax, personal income tax, value-added tax, and other tax obligations. Intellectual property: Procedures for protecting and enforcing patents, trademarks, copyrights, and other IP rights. Data protection: Compliance requirements under Vietnam’s data privacy laws, including the Personal Data Protection Decree. Competition law: Antitrust rules and regulatory oversight under the Law on Competition. Anti-bribery and corruption: Legal framework and enforcement practices aimed at curbing corrupt activities. E-commerce and digital business: Regulations governing online platforms, digital content, and cross-border services. Marketing and advertising: Laws and guidelines on advertising standards and consumer protection. Product regulation and liability: Safety requirements, product liability issues, and roles of relevant authorities. Doing Business in Vietnam is part of Practical Law’s global series of legal guides designed to support international practitioners and businesses. To access the most recent edition of the Vietnam guide, visit the Practical Law website and sign up for a free trial.
May 2, 2025
Attorneys from Tilleke & Gibbins have updated the latest edition of Doing Business in Thailand, a Q&A-style guide from Thomson Reuters Practical Law that offers an overview of key legal considerations for companies operating in jurisdictions worldwide. The contribution outlines the country’s legal and regulatory framework for foreign investment and business operations and reflects the latest legislative developments. The chapter addresses the following core topics: Legal system: Structure of the courts and the codified nature of Thai law. Foreign investment: Business restrictions under the Foreign Business Act, sector-specific regulations, exchange control rules, and investment incentives. Business vehicles: Overview of partnerships, private and public limited companies, and other legal entities. Employment: Labor protections, employment contracts, foreign worker requirements, and termination procedures. Tax: Corporate and personal income tax, indirect taxes, and tax obligations for residents and non-residents. Intellectual property: Registration and enforcement of patents, trademarks, designs, and copyrights. Data protection: Key provisions of the Personal Data Protection Act and related compliance obligations. Competition law: Regulatory framework under the Trade Competition Act. Anti-bribery and corruption: Relevant legislation and enforcement mechanisms. E-commerce and digital business: Legal regime for online transactions and digital platforms. Marketing and advertising: Consumer protection laws and regulations affecting advertising and marketing practices. Product regulation and liability: Safety standards, liability regimes, and roles of enforcement authorities. Practical Law, a legal reference resource from Thomson Reuters, publishes a range of guides for hundreds of jurisdictions and practice areas. The insurance and reinsurance guide is a valuable resource for legal practitioners, covering numerous jurisdictions worldwide. To view the latest version of the guide, please visit the Practical Law website and enroll in the free Practical Law trial to gain full access.
April 10, 2025
After making revisions to the initial draft notification released in November 2024, Thailand’s Electronic Transactions Development Agency (ETDA) has released an updated draft Notification on Additional Obligations for Digital Platform Service Operators of Online Marketplaces for Goods with Specific Characteristics under Section 18(2) of the Royal Decree on the Operation of Digital Platform Service Businesses Subject to Prior Notification B.E. 2565 (2022) B.E. … . A focus group session was also held to gather feedback from business operators. Below is a summary of key provisions in the new draft. Unchanged Items Some key concerns that remain unchanged from the previous version of the draft notification include the following: Offshore business operators running online marketplaces that act as intermediaries for the sale or exchange of goods and provide facility services for the sale of goods (referred to as “specific marketplace operators” in the draft) are required to establish a local entity in Thailand. However, the criteria for determining which operators are specific marketplace operators are still under discussion due to feedback from business operators. Specific marketplace operators must submit a compliance report to the ETDA along with their annual report each year. Specific marketplace operators must verify that “business users” (e.g., merchants) provide complete details about goods in accordance with product standardization requirements. Removed Obligations The updated draft notification has removed specific marketplace operators’ obligations to: Conduct Identity Assurance Level 2 (IAL2) verification of business users before onboarding them on their platforms. Submit a registry of business users’ information to the ETDA. Retain business users’ information for a specified retention period. Implement measures to filter reviews of products subject to specific standards. Revisions Key revisions made to the draft notification include the following: The effective date has been extended to 120 days after the notification’s publication in the Government Gazette,