You are using an outdated browser and your browsing experience will not be optimal. Please update to the latest version of Microsoft Edge, Google Chrome or Mozilla Firefox. Install Microsoft Edge

June 3, 2016

New Law on Cyber Security in Vietnam

Informed Counsel

Vietnam’s new Law on Cyber-Information Security (LCIS) was passed on November 19, 2015, and it will take effect this year on July 1. This is the first comprehensive law ever issued in Vietnam on the security of “cyber-information,” which is information exchanged in a telecommunications or computer network environment. Previous regulations on the subject had been scattered throughout different pieces of legislation, such as the Law on Information Technology; the Law on Telecommunications; the Law on E-Transactions; Decree 72 on the management, provision, and use of Internet services and online information; the Penal Code; and information security regulations for specific sectors such as banking and finance.

The key aspects of the LCIS include assurances for the safety and security of cyber-information; protection of personal information in the network environment; protection of information systems and infrastructure; production, trading, and use of civil ciphers; standards and technical regulations on information security; provision of information security services; prevention of spam, computer viruses, and harmful software; and emergency responses.

The LCIS retains the main principle of existing data privacy regulations in that the collection, processing, and use of personal information of an individual require the consent of that person. It also reemphasizes the importance of active prevention, detection, stopping, and handling of computer viruses and harmful software as well as the prevention and stopping of sabotage or use of information for the purpose of terrorism.

The new law requires intermediary service providers (e.g., enterprises providing email services or transmitting and storing information) to have malware-filtering systems in the course of sending, receiving, and storing information via their systems and to send reports to competent state agencies in accordance with the law. It also requires organizations and individuals, within their authority and responsibilities, to prevent the sabotage of information originating from their information infrastructure, to collaborate with one another in identifying sources, and to counter and remedy the consequences of cyber-attacks carried out via the information systems of domestic and foreign organizations and individuals.

The new law further aims to enhance capacity-building in cyber-information security and encourage organizations and individuals to invest in and enter into joint ventures and associations with other organizations in building higher-education institutions and vocational-training institutions with a view to training human resources for cyber-information security.

A current problem with the LCIS is that its scope of applicability is rather broadly defined. Accordingly, it seems to pose some new requirements and challenges which could apply to many business operators in Vietnam. On its face, the law includes a number of provisions that might apply to many organizations that own information and information systems, defined as a combination of hardware, software, and databases for creating, transmitting, and storing information, among other matters, in a network environment. Needless to say, many businesses could fall under this broad scope. These provisions include the following:

  • Organizations which own information must classify information based on varying levels of secrecy in order to take appropriate protective measures.
  • Those collecting information are subject to inspections and examinations on an annual basis, and on an extraordinary basis when deemed necessary by the relevant state agencies.
  • Organizations which own information systems must classify their systems according to levels of security from 1 to 5 (with 5 as the highest level). These levels reflect the potential harm that a security breach could cause to other entities, social order, and national security, among other matters. These organizations must also formulate policies and rules to ensure cyber-information security when designing, developing, managing, operating, using, updating, or deactivating information systems.
  • Organizations which own information systems are also responsible for protecting their information systems, and must determine the security level of their information systems; assess and manage security risks to information systems; supervise, monitor, and check the protection of information systems; take measures to protect information systems; comply with the reporting regime; and conduct activities to disseminate information and raise awareness about cyber-information security.

It is not clearly defined in the LCIS as to what suffices as compliance for many of the aspects set out above.

While the LCIS retains the existing requirements that the production, trading, or importation of civil cryptographic products requires a license, it poses a new requirement for the use of civil ciphers (i.e., cryptographic techniques and products used to keep secret or authenticate information that is not classified as state secrets). In particular, organizations and individuals that use civil cryptographic products provided by enterprises which are not licensed to do business in those products must declare such use to the Government Cipher Committee. Certain organizations, such as foreign consular offices, are exempt from making this declaration.

The LCIS sets out regulations for new types of products and services:

  • Cyber-information security products, which include, among others: civil cryptographic products; cyber-information security testing and evaluation products; and products to counter cyber-attacks and hacking.
  • Cyber-information security services, which include, among others: cyber-information security testing and evaluation services; services relating to information confidentiality which do not use civil cryptography; civil cryptographic services; e-signature certification services; data recovery services; and cyber-attack prevention and countering services.

The provision of cyber-information security services and trading in cyber-information security products are subject to licensing. An importer might need to obtain a cyber-information security product import permit depending on its cyber-information security imports.

While the new law is a welcome step in codifying the regulations on the vital issue of cyber-information security, it still needs further detail and guidance in several areas. The expectation is that subordinate legislation will soon be issued to clarify the practical realities of the LCIS, and hopefully including a more narrow scope of applicability.

RELATED INSIGHTS​ 

August 25, 2026
Vietnam has enacted a new decree establishing administrative penalties for violations in the fields of cybersecurity and personal data protection. Decree No. 330/2026/NĐ-CP (Decree 330), issued and effective from August 19, 2026, provides a detailed sanctions framework for noncompliance with the Law on Personal Data Protection (including its implementing regulations under Decree 356/2025/ND-CP) and the Law on Cybersecurity, together with their guiding decrees. The issuance of Decree 330 signals that the practical grace period previously perceived by many businesses may be drawing to a close, with active regulatory enforcement in these areas expected to commence in earnest. Scope and Key Provisions Decree 330 has extraterritorial effect and applies to both onshore and offshore companies. For offshore companies, it applies to those that (1) provide telecommunications, internet, online-content, information-technology, cybersecurity, or cross-border services and (2) are involved in or related to the processing of personal data of Vietnamese citizens and certain other people of Vietnamese origin. Decree 330’s key provisions cover the following areas: Administrative penalties for violations relating to the protection of national security and public order in cyberspace, including the dissemination of unlawful, false, or unverified information. Sanctions for cyberattacks, unauthorized access, introduction of harmful code or programs, and failure to cooperate with specialized cybersecurity forces. Sanctions for personal data protection violations, such as consent, cross-border data transfers, impact assessments, breach notification, and data-subject rights, among others—with maximum fines of up to 5% of an organization’s preceding-year revenue for cross-border transfer violations, or up to VND 3 billion for other data-protection breaches. Personal Data Protection Penalties The key sanctions for personal data protection violations are as follows: Consent violations: Fines of up to VND 70 million (approx. USD 2,642), plus potential additional sanctions and remedial measures including irreversible deletion of personal data collected without consent and confiscation of
August 25, 2026
Thailand’s Electronic Transactions Development Agency (ETDA) is studying potential new regulatory measures for digital platform services that could significantly expand the country’s digital platform governance framework. The ETDA has already conducted one public consultation session on the proposed measures and will hold additional sessions on August 25 and September 2, 2026, covering five types of platform services under the Royal Decree on Digital Platform Services B.E. 2565 (2022). The measures under study are preliminary and may be changed based on consultation outcomes. Foundational Measures Applicable to All Platform Types Seven baseline obligations would apply across all digital platform categories: Transparency reports. Platforms must prepare and publish statistical reports on platform governance activities, including the number of content items removed or restricted and appeal outcomes, in a comparable format. Notice and action mechanism. Platforms must establish minimum standards for channels to report potentially illegal content or goods, conduct case-by-case review, provide explanations when content is removed or restricted, and maintain an internal appeals channel. Rights over automated decision-making. Users significantly affected by automated decisions are granted rights to request an explanation, request human review, and contest the decision. Service level agreements (SLAs). Platforms must publish minimum standards for response times, processing timelines, progress notifications, and remedies for incidents on the platform. Labeling of AI-generated content. Content generated or modified by AI must carry visible labels and machine-readable metadata, with exceptions for creative works that disclose AI use in a nonmisleading manner. Prohibition of dark patterns. User interface designs that deceive, coerce, or distort user decision-making are prohibited, including hiding critical information, creating false urgency, or making service cancellation unreasonably difficult. Business user fairness. Platforms must meet minimum standards for the treatment of sellers, workers, and content creators, including advance notice of term changes, explanation of account suspensions or visibility reductions,
August 20, 2026
Thailand has established a new cross-ministerial committee to oversee data center operations nationwide. On August 5, 2026, the Thai cabinet approved the Prime Minister’s Office Regulation on the Data Center Business Policy Committee, which was published in the Government Gazette on August 13, 2026, and is now in effect. The regulation reflects the government’s policy to elevate Thailand’s digital economy and promote investment in digital infrastructure and AI. The key features of the new committee are outlined below. Definition of “Data Center” Under the regulation, “data center” is defined as a building, premises, or structure that uses electronic equipment to provide services related to the collection, storage, processing, hosting, or transmission of data by electronic means to third parties that are not affiliates, as further determined by the Data Center Business Policy Committee. Committee Composition The committee will be chaired by a deputy prime minister designated by the prime minister, and will have three vice-chairs comprising the ministers of digital economy and society, interior, and energy. The committee also includes 12 ex-officio members: the permanent secretaries of finance, agriculture, natural resources, energy, interior, digital economy, industry, and commerce; the secretaries-general of the Board of Investment (BOI), Energy Regulatory Commission, National Broadcasting and Telecommunications Commission (NBTC), and National Water Resources Office; and the director of the Energy Policy and Planning Office. Up to three expert members may be appointed by the prime minister for two-year terms, renewable once. The secretary-general of the National Economic and Social Development Council (NESDC) serves as member and secretary, with up to two NESDC officials serving as assistant secretaries. Powers and Duties The committee is empowered to: Propose policies, standards, and operational frameworks for government agencies in approving, licensing, issuing investment promotion certificates, or providing services to data center operators in Thailand; Study, analyze, and
August 14, 2026
Thailand’s Office of the Insurance Commission (OIC) has issued guidelines clarifying the boundaries between permissible and prohibited activities for unlicensed individuals—including influencers, bloggers, and content creators—when communicating about insurance products on social media. The Good Practice Guidelines for Persons Not Licensed as Insurance Agents or Brokers Regarding the Dissemination of Insurance Content Through Digital Media B.E. 2569 (2026) took effect on July 24, 2026. Activities Requiring a License The guidelines reserve the following activities for licensed agents and brokers: Soliciting or facilitating insurance contracts. Providing personalized advice on product suitability. Recommending policy cancellation to purchase promoted products. Creating links that facilitate contract formation. Receiving performance-based compensation tied to policies or premiums generated. Importantly, boilerplate disclaimers such as “this is not a recommendation to buy insurance” will not shield individuals from liability if the OIC views the content as personalized advice or solicitation. Permitted Activities Unlicensed persons may present general educational content about insurance—such as explaining terminology, sharing industry statistics, reporting news, or sharing personal experiences—provided the content does not target specific individuals to purchase from specific companies. The guidelines also set out best practices for communication, including presenting information in a fair and balanced manner that covers both benefits and limitations, encouraging consumers to read policy terms and consult licensed professionals, verifying information from credible sources before dissemination, and exercising special care when the audience may include vulnerable groups such as persons aged 60 and older. Prohibited Practices Prohibited practices include fear-based marketing, creating artificial urgency, omitting material limitations, making exaggerated claims, falsely claiming professional credentials, using fake engagement mechanisms, and sharing false or misleading content. The guidelines also reinforce the prohibitions under section 83 of the Life Insurance Act B.E. 2535 and section 78 of the Non-Life Insurance Act B.E. 2535 against soliciting insurance contracts with foreign operators