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Technology

Technology

Key Contacts

Cambodia

Indonesia

Laos

Myanmar

Thailand

Vietnam

OVERVIEW

Innovative Legal Solutions for Southeast Asia's Evolving Tech Landscape

Tilleke & Gibbins is a recognized leader in the technology sector, renowned for delivering expert legal counsel across Southeast Asia. Our strong track record includes advising a diverse clientele—from pioneering startups to multinational tech giants—on all aspects of the launch, implementation and use of technology in the region. Our comprehensive legal services cover key areas such as AI and robotics, blockchain, cybersecurity, data centers and data protection, digital assets and cryptocurrencies, fintech, IoT, OTT services, SaaS, and telecoms.

We assist AI and robotics companies, digital platform operators, e-commerce platforms, fintech providers, SaaS companies, technology manufacturers, and telecom players in navigating and addressing evolving legal, commercial, and regulatory challenges amidst rapid technological advancements. Leveraging our deep market insights, industry expertise, and local knowledge, we develop robust strategies that help clients manage risk and capitalize on new opportunities. We work seamlessly across practice areas to offer holistic legal solutions aimed at protecting, commercializing, and driving innovation in the increasingly regulated technology landscape of Southeast Asia.

Experience

  • Advised one of the largest telecommunications firms in Japan on offering mobile and cloud-based services in Southeast Asia. We advised on company establishment, licensure, and regulations pertaining to various services and business models.
  • Represented a major U.S. telecommunications and software vendor in negotiations with five Thai mobile telecom operators to deploy mobile number portability (MNP) in Thailand. We successfully negotiated the deal to full deployment, which included a build operate and agreed optional transfer build out. We also handled the formation of the client’s Thai subsidiary and associated visa/work permits and required Thai bank guarantees. MNP is now up and available in Thailand, and we continue to advise the client on mobile virtual network operator regulations and the offering of SMS services.
  • Advised Voice over IP (VoIP) operators on numbering regulations and related business issues.
  • Represented credit card network operators and electronic payment companies on licensing and regulatory requirements.
  • Advised multinational telecommunications operators on data privacy, data retention, and lawful interception.
  • Advised a consortium of financial institutions on telecommunications laws in connection with their bids to provide credit facilities (totaling THB 15.85 billion) to a major telecommunications operator for the expansion of a 3G mobile network and infrastructure.
  • Advised a global technology company on the launch of a network game platform in Thailand; including counseling on censorship and obscenity laws.
  • Advised a leading global Internet brand and an international video game company on website development, Internet services, and the legal implications of same.
  • Advised a Japanese-Chinese joint venture on the regional broadcast distribution of an animated television series, including advising on intellectual property assignment and registration in preparation for licensing and merchandising opportunities.
  • Assisted a producer of real-time strategy games with the launch of their latest offering in Thailand. Much of our work focused on localizing business approaches and terms of use. The game went on to meet with considerable success, both in Thailand and overseas.
  • Advised a multinational media company on a regional copyright dispute in the broadcasting field.
  • Advised a leader in wireless technology on government authorities related to the telecommunications industry.
  • Liaised with the Ministry of Information and Communication Technology (MICT) on behalf of our client, an operator of a social-media website, to ensure compliance with the Computer Crime Act and, as a result, successfully prevented the website from being banned by the MICT.
  • Helped a multinational company establish a foreign direct investment company engaged in the import/export and distribution of mobile phones and computers.  The established company is one of the few foreign-owned companies permitted to do business in this sector in Vietnam.
  • Provided in-depth advice to a global software solutions provider on doing business in Vietnam.

PROFESSIONALS

RELATED INSIGHTS

August 14, 2026
Thailand’s Office of the Insurance Commission (OIC) has issued guidelines clarifying the boundaries between permissible and prohibited activities for unlicensed individuals—including influencers, bloggers, and content creators—when communicating about insurance products on social media. The Good Practice Guidelines for Persons Not Licensed as Insurance Agents or Brokers Regarding the Dissemination of Insurance Content Through Digital Media B.E. 2569 (2026) took effect on July 24, 2026. Activities Requiring a License The guidelines reserve the following activities for licensed agents and brokers: Soliciting or facilitating insurance contracts. Providing personalized advice on product suitability. Recommending policy cancellation to purchase promoted products. Creating links that facilitate contract formation. Receiving performance-based compensation tied to policies or premiums generated. Importantly, boilerplate disclaimers such as “this is not a recommendation to buy insurance” will not shield individuals from liability if the OIC views the content as personalized advice or solicitation. Permitted Activities Unlicensed persons may present general educational content about insurance—such as explaining terminology, sharing industry statistics, reporting news, or sharing personal experiences—provided the content does not target specific individuals to purchase from specific companies. The guidelines also set out best practices for communication, including presenting information in a fair and balanced manner that covers both benefits and limitations, encouraging consumers to read policy terms and consult licensed professionals, verifying information from credible sources before dissemination, and exercising special care when the audience may include vulnerable groups such as persons aged 60 and older. Prohibited Practices Prohibited practices include fear-based marketing, creating artificial urgency, omitting material limitations, making exaggerated claims, falsely claiming professional credentials, using fake engagement mechanisms, and sharing false or misleading content. The guidelines also reinforce the prohibitions under section 83 of the Life Insurance Act B.E. 2535 and section 78 of the Non-Life Insurance Act B.E. 2535 against soliciting insurance contracts with foreign operators
August 11, 2026
On July 27, 2026, the State Bank of Vietnam (SBV) released a draft decree proposing amendments to Decree No. 52/2024/ND-CP dated May 15, 2024, on non-cash payments (Decree 52). The draft decree would amend 17 of Decree 52’s 38 articles, with several key changes directly affecting providers of intermediary payment service (IPS). The key proposed changes affecting IPS providers are outlined below. Streamlining IPS Licensing Procedures A central objective of the draft decree is to simplify regulatory procedures for IPS providers. Notably, it would significantly reduce IPS licensing documentation requirements by removing the need to submit enterprise registration certificates, investment registration certificates, and documents evidencing the qualifications of the legal representative and general director. Instead, the SBV would retrieve this information directly from national business registration and other specialized databases, requesting additional documents only where the relevant information cannot be verified electronically or is incomplete. The draft decree also removes the current limit of two rounds for dossier supplementation and shortens processing timelines for several IPS licensing procedures such as issuance, amendment, and reissuance of IPS licenses. The processing time for new IPS license applications would be thereby reduced from 90 to 60 working days. In addition, several continuing IPS business conditions would be removed. For example, IPS providers would no longer be required to maintain certain representations relating to corporate restructuring or the legality of contributed capital. Likewise, the IPS project plan (đề án) would become a one-time application document rather than an ongoing licensing condition. If retained in the final decree, this change could provide IPS providers with significantly greater flexibility to implement post-licensing technology upgrades, system integrations, and corporate restructuring transactions without needing to revisit the originally approved project plan. The draft decree also removes the requirement for the SBV to consult the Ministry of Public
August 10, 2026
Thailand has finalized its social media KYC (“know your customer”) rules under Notification of the Electronic Transactions Commission on Measures to Prevent Technological Crimes for Social Media Service Providers (No. 2), which was published in the Government Gazette on May 5, 2026, and will take effect on November 1, 2026. While an early draft of the notification proposed requiring social media platforms to arrange identification of every user account, the final notification is significantly more targeted, focusing on paid online advertising and advertiser identity verification. Though the regulatory initiative primarily aims to combat online fraud and technology-related crimes, it also has important consequences for intellectual property enforcement, because the verified platform records that will be generated under the new requirements can help IP rights holders to identify anonymous online infringers. Key Regulatory Mandates The notification requires social media service providers to verify the identity of advertisers before their paid advertisements are published and disseminated in Thailand through social media, regardless of whether the advertising fees come from the advertisers or third parties. Verification of an advertiser is valid for one year, after which verification would have to be performed again before the platform could publish additional paid advertisements from the advertiser. Permitted verification methods are specified under the notification. A platform may verify an advertiser by checking identity evidence and confirming the connection between the advertiser and that identity evidence, with the notification giving facial comparison against certain government-issued identity documents as an example. Alternatively, platforms may verify advertisers through a digital identity verification and authentication system with an identity-proofing assurance level not lower than the level prescribed by Thailand’s Electronic Transactions Commission. The notification further requires platforms to retain only the advertiser’s information necessary to identify the advertiser, beginning from the start of the advertising activity and for
August 10, 2026
On July 31, 2026, Thailand’s Big Data Institute (BDI) launched a public consultation on the principles of a proposed new data-sharing law, with comments accepted until August 31, 2026. If enacted, the law would establish Thailand’s first comprehensive framework for government and private-sector data sharing, creating a systematic, secure, and transparent regime to support analytics, policymaking, research, and innovation. Central Data-Sharing Platform The draft law establishes a central system for data sharing, managed by the BDI. Government agencies would be required to connect to the BDI’s Data Integration and Intelligence Platform (also referred to as D2), in accordance with the BDI’s rules and procedures. Five Dimensions of Data Sharing The draft law covers five key types of data sharing between government (G), businesses (B), and consumers (C): G2B: Private organizations may request government data specifically for research and development purposes. The BDI will assess the applicant’s data governance, security, and privacy capabilities whether such measures meet prescribed standards before forwarding the request to the relevant government agency within 90 days. Any dispute may be escalated to a newly established Data-Sharing Promotion Committee for final determination. G2G: Government agencies may request data from other agencies through the central system. The data-holding agency must respond within 90 days, taking legality, necessity, proportionality, public interest, and personal data protection into account. Disputes may be referred to the Data-Sharing Promotion Committee for adjudication. B2G: In emergency situations involving public safety, economic security, or disaster response, the Minister of Digital Economy and Society may require private entities to provide data through the central data-sharing system. Government agencies must specify the data requested, demonstrate its necessity and expected benefits, and request only data reasonably available to the data holder. Requests for personal data must be limited to the minimum amount necessary. B2C: Royal decrees may
AWARDS & RANKINGS
August 13, 2026
Tilleke & Gibbins has been recognized in the inaugural Asia Top Cybersecurity & Data Law Firms 2026 list from Asian Legal Business (ALB), published in the magazine’s August 2026 edition. The new ranking highlights leading law firms across Asia with dedicated cybersecurity, privacy, and data regulation practices, recognizing firms with a proven track record of advising clients on complex cybersecurity and data law matters. Tilleke & Gibbins is one of only 21 firms included in the inaugural list, reflecting the firm’s strength in data privacy, cybersecurity, technology, and regulatory matters throughout Southeast Asia. According to ALB, the firms selected for inclusion are recognized for their capabilities in areas such as privacy compliance, incident response, digital investigations, and technology-enabled client service. The recognition underscores the continued growth and regional prominence of Tilleke & Gibbins’ data privacy and cybersecurity practice, which advises clients across a broad range of industries on data protection compliance, cybersecurity preparedness and response, technology transactions, digital platform regulation, and emerging regulatory developments. This latest honor reflects the firm’s commitment to helping clients navigate an increasingly complex digital and regulatory landscape and reinforces its reputation as a leading adviser on technology, privacy, and cybersecurity issues across the region.
May 11, 2026
Tilleke & Gibbins has been recognized in five practice areas at the Asia Business Law Journal (ABLJ) Vietnam Law Firm Awards 2026, reflecting the firm’s continued strength across a range of legal disciplines in Vietnam. The firm received honors in the following categories: Artificial Intelligence Data Compliance and Cyber Security IP Litigation Labor & Employment Technology, Media & Telecommunications The ABLJ Vietnam Law Firm Awards highlight leading law firms across key practice areas, with multiple firms typically recognized in each category. The 2026 edition marks the fourth year of the awards program. These recognitions underscore the work of Tilleke & Gibbins’ Vietnam-based teams, particularly in technology-driven and regulatory-focused areas of practice. For more details and the full list of winners, please visit the ABLJ website.
May 11, 2026
Tilleke & Gibbins has continued to show excellent performance in the recently released Benchmark Litigation 2026 rankings for dispute resolution firms in the Asia-Pacific region. The rankings include two jurisdictions where Tilleke & Gibbins is active: Thailand and Vietnam. Firm Rankings A full summary of the firm’s rankings is provided below: Thailand Commercial & Transactions – Tier 1 Government & Regulatory – Tier 1 Labor & Employment – Tier 1 Intellectual Property – Tier 1 Trade & Customs – Tier 2 Vietnam Commercial & Transactions (Foreign Firms) – Tier 1 Intellectual Property (Foreign Firms) – Tier 1 Labor & Employment (International Firms) – Highly Recommended (top tier awarded in this category) White Collar Crime – Recommended (top tier awarded in this category) Energy & Construction (Foreign Firms) – Tier 2 International Arbitration – Tier 2 Individual Rankings The 2026 edition also recognizes 12 Tilleke & Gibbins lawyers in Thailand—more than any other firm in the jurisdiction—and four in Vietnam. Thailand Alongkorn Tongmee – Trade & Customs Chitchai Punsan – Commercial & Transactions Chusert Supasitthumrong – Labor & Employment John Frangos – Commercial & Transactions Noppramart Thammateeradaycho – Shipping Nuttaphol Arammuang – Intellectual Property Piyawat Vitooraporn – Commercial & Transactions Pongpalin Chantrapirom – Commercial & Transactions Suebsiri Taweepon – Intellectual Property Suruswadee Jaimsuwan – Commercial & Transactions Thawat Damsa-ard – Commercial & Transactions Tiziana Sucharitkul – Commercial & Transactions, Government & Regulatory Vietnam Duc Anh Tran – Commercial & Transactions Linh Duy Mai – Intellectual Property Loc Xuan Le – Intellectual Property Tu Anh Tran – Commercial & Transactions Benchmark Litigation’s annual research is based on interviews with dispute resolution specialists and clients, as well as analysis of recent casework and market developments. To view the full results, please visit the Benchmark Litigation websites for Thailand and Vietnam.