You are using an outdated browser and your browsing experience will not be optimal. Please update to the latest version of Microsoft Edge, Google Chrome or Mozilla Firefox. Install Microsoft Edge

August 15, 2025

Vietnam’s E-Commerce Legal Framework: A Deep Dive into the Draft E-Commerce Law

More than a decade after the issuance of Decree No. 52/2013/ND-CP (as amended by Decree No. 85/2021/ND-CP; collectively, “Decree 52”), Vietnam’s legal framework for e-commerce is under growing pressure to keep pace with the evolving digital economy. While Decree 52 has provided a foundational framework, it has shown certain limitations in keeping up with issues such as counterfeit goods, intellectual property enforcement, unqualified products, and emerging models like livestream selling and affiliate marketing.

To address these regulatory gaps, the Ministry of Industry and Trade (MOIT) has released the 2025 Draft E-Commerce Law (“Draft Law”) for public consultation. The Draft Law is intended to supersede the current framework under Decree 52 and establish a more detailed and comprehensive legal foundation for the regulations of e-commerce activities in Vietnam. It is currently expected to be submitted to the National Assembly for review and potential adoption during its 10th session in October 2025.

In this article, we discuss the Draft Law’s most significant updates and legal developments in comparison to existing regulations, and assess the practical challenges that businesses may face in preparing for implementation in the near future.

Platform Classification: Toward a More Nuanced Framework

Unlike Decree 52’s simpler structure, which broadly categorized platforms into either (i) websites selling goods and services or (ii) websites providing e-commerce services, the Draft Law introduces a more detailed framework that aims to classify platforms based on their technical functions and business models. Specifically, the Draft Law introduces a four-tier classification system for e-commerce platforms, consisting of: (i) Direct Business Platforms, (ii) Intermediary Platforms, (iii) Social Networks with E-Commerce Functions, and (iv) Multi-Service Integrated Platforms. This approach reflects an effort to more accurately capture the complexity of today’s e-commerce landscape, including hybrid platforms such as TikTok Shop.

While this approach reflects the growing complexity of the digital/e-commerce landscape, it currently lacks clear criteria or thresholds for distinguishing between categories. This ambiguity may create uncertainty for platforms that operate across multiple functions, such as combining direct sales, third-party marketplaces, and social commerce features. While such models may potentially fall under the “Multi-Service Integrated Platforms” category, the Draft Law does not currently provide clear criteria to distinguish between overlapping platform types. As a result, it remains unclear how these platforms should be classified and which set of compliance obligations would apply.

Operator Responsibilities: Broader Scope and Heightened Compliance Burden

While Decree 52 required platform registration and basic post-facto monitoring, the Draft Law significantly expands the scope of responsibilities imposed on platform operators. Under the Draft Law, platforms must conduct identity verification for all sellers, including foreign sellers; however, the types of documents deemed legally sufficient for verifying foreign entities have not yet been clarified.

Furthermore, the Draft Law introduces the implementation of automated content moderation tools to screen seller-generated content prior to display, marking a notable advancement beyond the requirements of Decree 52. While the obligation to remove unlawful content within 24 hours upon request from competent authorities remains consistent with Decree 52, the Draft Law imposes additional responsibilities for proactive monitoring and enhanced compliance, particularly in light of heightened regulatory concerns regarding counterfeit goods and consumer protection.

Livestream and Affiliate Regulation: New Obligations to Fill Regulatory Gaps

Previously unregulated under Decree 52, livestream selling and affiliate marketing are now expressly addressed under the Draft Law. These provisions reflect growing regulatory concern over KOLs and influencers promoting products without clear origin and/supporting documentation.

While the new requirements are intended to improve transparency and strengthen consumer protection, they also introduce additional compliance burdens, not only for individual marketers, but also for platform operators. In particular, platforms must implement mechanisms to (i) warn users/viewers of content that is unsuitable for children and (ii) monitor livestream content in real time, enabling the removal of prohibited information and the termination of livestreams containing violating content.

Cross-Border Rules: From Local Presence to Legal Accountability

Under Decree 52, foreign e-commerce platforms targeting Vietnam via Vietnamese domain names, language interfaces, or a high volume of domestic transactions are required to register with the authorities and either establish a representative office or appoint an authorized local representative. While the existing regulations do not fully ensure enforcement against violating foreign platforms, this requirement ensured that authorities had a local point of contact.

The Draft Law retains these jurisdictional thresholds but introduces a significant shift. Accordingly, the appointed local entity is now subject to joint liability for the platform’s compliance with Vietnamese law. This change reflects the MOIT’s efforts to close enforcement loopholes, particularly in relation to counterfeit goods, consumer protection, and cross-border tax compliance.

Supporting Services: Strengthening Oversight Across the E-commerce Chain

Decree 52 made only general references to supporting services such as logistics and payment, without defining their legal responsibilities or integrating them into the compliance framework. The Draft Law takes a more structured approach by explicitly identifying four categories of supporting services: technical infrastructure, logistics, payment, and electronic contract authentication. Providers of these services are now subject to specific obligations, including coordination with platforms and regulators, and implementation of internal inspection and monitoring mechanisms.

This shift seems to reflect the MOIT’s growing concern that the lack of regulation over third-party service providers has contributed to the circulation of counterfeit goods and tax evasion. By formally incorporating these service providers into the compliance framework, the Draft Law aims to close enforcement gaps and strengthen accountability across the digital supply chain.

Algorithm Disclosure: A New Compliance Burden for Platforms

For the first time, the Draft Law introduces provisions requiring e-commerce platforms to disclose information about their algorithms, such as logic, design, and modeling, upon request by competent authorities during violation inspections. While intended to enhance transparency and prevent abuse, this requirement would raise significant concerns for platform operators. Specifically, algorithms are often a company’s core intellectual property developed through substantial investment, and the Draft Law has not yet addressed the scope, format, or confidentiality protections surrounding such disclosures.

Outlook

Compared to the current regime, the Draft Law reflects a more structured and expansive approach, touching not only on core platform activities but also on affiliated functions such as payment, logistics, livestreaming, and data handling. While several provisions await further clarification, the direction of the government is clear: Vietnam is moving toward a more comprehensive, compliance-driven model of digital commerce regulation. Businesses are thus recommended to proactively review how the new obligations may impact their structures, operations, and risk exposure. Companies that adapt early will be best positioned to navigate the transition smoothly and maintain regulatory confidence in an increasingly complex e-commerce environment.

RELATED INSIGHTS​ 

July 6, 2026
Indonesia’s regulation on reporting online intellectual property (IP) infringement provides comprehensive procedural guidance for IP rights holders and their licensees in reporting online infringement complaints. Issued in December 2025 by the Ministry of Law as Regulation No. 47 of 2025 regarding Handling of Intellectual Property Infringement Reports in Electronic Systems, this regulation covers all types of IP rights. It also specifies documentation when reporting infringement, and lays out the procedures for examination, verification, and enforcement actions. Submission of Complaints Complainants may submit reports through the online system of the Directorate General of Intellectual Property (DGIP) or in person at the DGIP office. Complaints may also be filed through an authorized proxy. Under the regulation, complainants are required to provide the following information and documents: Personal details of the complainant; Brief description of the protected work or subject matter (i.e., type of IP and name or address of the infringing website, portal, account, or application, or a link to the location of the infringing content); Complete description of the alleged infringement; Certificate of registration or recordal of the relevant IP; Recordal of IP license agreement, if any; and Other supporting evidence. Verification and Examination Process Upon receiving a complaint, the responsible formality officer may request clarification or additional supporting documents. In the latter case, the complainant must then submit the necessary administrative documents within 14 days of the notification date. Once the documentation is deemed complete and sufficient, the case will be formally registered. Subsequently, the DGIP will establish a verification team to handle online IP violations, which will include the Civil Servant Investigator (PPNS), the Ministry of Communication and Digital Affairs, experts with relevant expertise in IP, and representatives from related associations such as AVISI (Indonesian Video Streaming Association). After examining the report, the team will prepare the Minutes
July 6, 2026
Tilleke & Gibbins has contributed the Vietnam chapter to Data Protection & Privacy 2027, a global guide published by Lexology Panoramic that provides comparative insights into data protection and privacy regimes across multiple jurisdictions. The Vietnam chapter offers a comprehensive overview of the country’s data protection framework, addressing both regulatory structure and practical compliance considerations for businesses operating in or engaging with Vietnam. Topics covered include: Law and the regulatory authority: Legislative framework; data protection authority; cooperation with other data protection authorities; breaches of data protection law; judicial review of data protection authority orders Scope: Exempt sectors and institutions; interception of communications and surveillance laws; other laws; personal information formats; extraterritoriality; covered uses of personal information Legitimate processing of personal information: Lawful bases for processing; grounds for legitimate processing; types of personal information Data handling responsibilities of owners of personal information: Transparency; exemptions from transparency obligations; data accuracy; data minimization; data retention; purpose limitation; automated decision-making Security: Security obligations; notification of data breaches; internal controls Accountability: Data protection officer requirements; record-keeping; risk assessment; design of personal information processing systems Registration and notification: Registration requirements; other transparency duties Sharing and cross-border transfers of personal information: Sharing with processors and service providers; restrictions on third-party disclosures; cross-border transfers; further transfers; localization requirements Rights of individuals: Right of access; other statutory rights; compensation Enforcement: Enforcement mechanisms; exemptions, derogations, and restrictions; further exemptions and restrictions Specific data processing: Cookies and similar technologies; electronic communications marketing; targeted advertising; sensitive personal information; profiling; cloud services The chapter concludes with an update on key legal and regulatory developments over the past year and emerging trends in Vietnam’s data protection landscape. The full Vietnam chapter is available as a PDF through the button below. Readers can also gain 30 days of complementary access to the full Data
July 2, 2026
Thailand’s Electronic Transactions Development Agency (ETDA) released a new version of the draft Act on Artificial Intelligence on July 2, 2026, for a public hearing period expected to be approximately 30 days. The draft act adopts a risk-based regulatory approach modeled in part on international frameworks—particularly the EU’s AI Act—while incorporating provisions tailored to Thailand’s regulatory landscape and digital economy objectives. If enacted in its current form, the law would introduce extraterritorial obligations, a tiered risk classification system, strict liability for AI-related damages, and new transparency requirements for AI-generated content. Scope and Extraterritorial Application The draft act applies to AI development, deployment, or any other action affecting people in Thailand, even if the action occurs outside the country. Of note: This extraterritorial reach creates compliance obligations for global AI companies whose systems impact Thai residents or consumers, even if the provider has no physical presence in Thailand. Foreign AI providers serving Thai deployers or users must appoint a local coordinator or authorized representative. Depending on the type of AI system, the representative may need full authority to act on behalf of the provider without any limitation of liability. Certain activities are exempt from the draft act’s oversight, including AI used by natural persons solely for personal or household activities, AI for educational research conducted by higher education institutions with ethics committee approval, research and development activities conducted prior to distribution or service provision, and other AI systems prescribed by royal decree. Risk-Based Classification Framework The draft act establishes a tiered risk classification system with three main categories: Prohibited AI. The act outright prohibits AI systems employing cognitive-behavioral manipulation using subliminal techniques, AI systems causing unfair broad-scale discrimination from processing irrelevant data, and other categories of serious risk as determined by announcement of a forthcoming committee that will be responsible
June 29, 2026
Thailand’s cabinet has approved the draft Act on Liability for Defective Goods, commonly called Thailand’s “Lemon Law.” The Draft Act is currently pending consideration by Parliament. The draft law aims to strengthen buyers’ position in pursuing cases against sellers. While the Civil and Commercial Code offers provisions governing liability for defective goods, it is difficult in practice for buyers to successfully make a claim against sellers, particularly where defects are latent and not discoverable at the time of sale or delivery. By introducing product-specific rules and clearer remedies, the new law is intended to modernize Thailand’s consumer protection framework and align it more closely with international standards, and to help relieve the buyer’s burden of proof against the seller in product liability cases. If enacted, the draft act will take effect 180 days after publication in the Government Gazette, giving businesses a transition period to assess their compliance obligations. This article provides an overview of the key provisions of the draft act and highlights some practical considerations for businesses operating in Thailand. Scope and Key Definitions The draft act applies to sellers—defined as persons who sell goods in the ordinary course of business—and protects buyers, a term defined broadly to include not just the original purchaser but also transferees and successors in title. This expands the class of people who can bring claims. The law does not apply to used goods, live animals, or goods exempted by future ministerial regulation. It also leaves intact any separate warranties, promises, advertisements, or other guarantees a seller has given; those remain enforceable alongside the new statutory rights. General Liability for Defective Goods Sellers are liable for defects that exist at the time of delivery, regardless of whether the seller knew about them. Liability arises where a defect reduces: The benefit intended under