You are using an outdated browser and your browsing experience will not be optimal. Please update to the latest version of Microsoft Edge, Google Chrome or Mozilla Firefox. Install Microsoft Edge

April 15, 2020

Vietnam Issues Guidelines on Cloud Computing for E-Government Deployment

Subscribe to Updates

On April 3, 2020, Vietnam’s Ministry of Information and Communication (MIC) issued Official Letter No. 1145/BTTTT-CATTT to provide guidelines on a set of technical criteria and specifications for cloud computing solutions for e-government deployment (the “Guidelines”).

State agencies and organizations will rely on these Guidelines to assess and select solutions or lease cloud computing services for the development of e-government. Private-sector entities are also encouraged to refer to these Guidelines when setting up and deploying their own cloud computing platform solutions.

The set of technical criteria and specifications include two groups of criteria: Group 1 – technical criteria and specifications, and Group 2 – criteria for information security.

Group 1 includes criteria, specifications, and features related to: (1) virtual machines, (2) storage devices, (3) networks and software-defined networking, (4) physical machines, (5) administration and operation, and (6) integration and other relevant requirements.

Group 2 includes requirements related to: (1) basic requirements on information security features and (2) requirements for setting up security configurations for cloud computing infrastructure.

These two groups are specified in detail in the Guidelines and its annexes. Annex 1 related to Group 1 sets out the minimum technical criteria and specifications for cloud computing infrastructure, and sets out a table to describe features, criteria, and specifications for each specific feature. If a feature has only one criterion or technical specification, a cloud computing solution is evaluated as “passing” when the solution provides that feature and “not passing” if the solution does not provide that feature. If a feature has many different criteria and specifications, that feature is evaluated as “passing” when all criteria and technical specifications are met or “not passing” when at least one of the criteria or technical specifications is not achieved. Similarly, Annex 2 related to Group 2 sets out the minimum technical criteria and specifications for information security of cloud computing infrastructure.

The Guidelines also provide the concept of cloud computing (definition and basic characteristics of cloud computing), the classification of methods for deploying cloud computing (public cloud, private cloud, hybrid cloud, and multi-cloud) and the classification of cloud computing service provision models: IaaS (Infrastructure as a Service) – suitable for private cloud deployment; PaaS (Platform as a Service) – suitable for public cloud deployment; and SaaS (Software as a Service) suitable for public cloud.

Furthermore, the Guidelines provide two options for deploying a cloud computing platform: self-deployment, administration, and operation; or leasing professional cloud computing services from other companies.

With regard to the option of self-deployment, administration, and operation, state agencies and organizations are required to have an experienced, capable team to build, administrate, operate, maintain, and ensure information security of the platform. Therefore, they are recommended to implement the second option of leasing professional cloud computing services. However, for certain information systems with specific requirements and which require system administrators to self-manage and operate, state agencies and organizations need to consider hiring professional enterprises to build cloud computing infrastructure. After the system is built, the professional enterprises will hand it over, transfer technology, and provide training and guidance on system administration and operation.

With the option of leasing professional cloud computing services, the MIC recommends that state agencies and organizations prioritize the selection of cloud computing service providers which meet technical criteria and specifications and are on the list announced by the MIC. Selected cloud computing service providers must comply with relevant laws and regulations on network information security, comply with stipulated technical standards, and fulfill technical criteria and specifications stipulated in these Guidelines.

For more information on the cloud computing technical criteria and specifications, please contact us at [email protected].

Related Professionals

Industries

Technology

Location

RELATED INSIGHTS​ 

June 5, 2026
Vietnam’s AI regulatory framework has reached an important milestone. While the Law on Artificial Intelligence No. 134/2025/QH15 (AI Law) established the foundation for AI governance, many practical compliance requirements were left to implementing regulations. On April 30, 2026, the government issued Decree No. 142/2026/ND-CP (Decree 142), which took effect on May 1, 2026, and provides the first detailed guidance on the implementation of the AI Law. Although an official list of high-risk AI systems is still pending from the prime minister, Decree 142 provides valuable insight into how Vietnam’s risk-based AI regulatory framework will operate in practice. Risk Classification Framework The AI Law adopts a risk-based approach under which AI systems are classified as high-risk, medium-risk, or low-risk. Decree 142 builds on this framework by providing detailed guidance on how these classifications are determined. High-risk AI systems are determined based on factors such as (i) their potential impact on life, health, property, human rights, public interests, or national security; (ii) the sector in which they are deployed; and (iii) the scale of affected users or integration with critical infrastructure. The latest draft list of high-risk AI systems appears to follow these same principles. Medium-risk AI systems generally include systems that may mislead, influence, or manipulate users, particularly where users may not realize they are interacting with AI or AI-generated content. The focus is therefore on transparency and authenticity risks rather than broader societal or safety concerns. Low-risk AI systems are those that do not meet the criteria for either high-risk or medium-risk classification. Importantly, Decree 142 seeks to avoid over-classification. Certain systems may fall outside the high-risk or medium-risk regimes, including internal-use systems, office-support tools, technical editing applications, certain back-end processing systems, and AI systems used in artistic, gaming, cinematic, or other creative contexts. Providers must also review and
Read More
June 5, 2026
On May 11, 2026, Thailand’s Ministry of Social Development and Human Security released a draft Child Protection Act (“CPA”) for public review. The draft CPA would completely repeal and replace the current Child Protection Act B.E. 2546 (2003). This represents the most comprehensive overhaul of Thailand’s child protection framework in over two decades, reflecting the government’s stated objective of modernizing the law to address evolving social challenges—including those arising from digital technology—and to promote greater coordination among government agencies, local authorities, and civil society. The public review period closes on June 9, 2026. Key changes introduced by the draft CPA that could have significant implications for businesses, particularly online platform providers, media companies, and entities operating child-related services in Thailand, are set out below. Expanded Definition of “Child” Under the current CPA, a “child” is defined as a person under the age of 18, excluding those who have attained legal majority through marriage. The draft CPA removes the marriage exception entirely, broadening the scope of the law’s protections to include all individuals under 18 without exception. Replacement of “Abuse” with Broader Concept of “Violence” The current CPA uses the term “abuse/cruelty,” which covers acts causing harm to a child’s liberty, body, or mind; sexual offenses against children; and using children in harmful or immoral activities. The draft CPA replaces this with the broader concept of “violence,” which encompasses any act or omission causing harm to a child’s body, mind, or development; abandonment or neglect; improper exploitation; and sexual abuse. Notably, the new definition adds developmental harm as a recognized category of injury and captures all forms of misconduct regardless of the child’s consent. New Standalone Definition of Sexual Abuse, Including Online Conduct One of the most significant additions in the draft CPA is the introduction of a standalone definition
Read More
May 25, 2026
After several years of policy discussion and continued efforts led by the Ministry of Commerce (MOC) to relax the list of reserved businesses under the Foreign Business Act B.E. 2542 (1999) (FBA), the reform process has now reached a significant milestone. On May 12, 2026, the Thai cabinet approved in principle two draft subordinate legislative instruments aimed at delisting certain reserved business activities under the FBA and reducing licensing requirements for foreign business operators. These developments signal a renewed and concrete effort by the government to modernize Thailand’s business regulatory framework in order to attract foreign investment and boost Thailand’s competitiveness in the global market. Nine Businesses Set for FBA Delisting Below is a list of the nine businesses that are being targeted for delisting from the FBA’s restrictions. A draft ministerial regulation would delist the first eight reserved businesses, while a royal decree has been drafted to delist the ninth business: Telecommunications services (Type 1 license only, covering operators without their own telecommunications infrastructure), under the supervision of the Office of the National Broadcasting and Telecommunications Commission. Treasury center services subject to the Foreign Exchange Control Act B.E. 2485 and under the supervision of the Bank of Thailand. Securities-collateralized lending, pursuant to the laws governing securities and exchange and derivatives regulated by the Securities and Exchange Commission. Agency, dealer, advisory, or fund management services relating to derivatives where the underlying assets fall outside the scope of the Derivatives Act B.E. 2546 (2003) Intra-group shared services, including administrative, human resources, and IT functions Intra-group domestic debt guarantee services Leasing of partial space for installation of financial service machines and automatic vending machines for employee use Petroleum drilling services Trading of agricultural product derivatives through a futures exchange, with physical delivery or receipt of agricultural products at a futures exchange–designated
Read More
May 25, 2026
Thailand published new rules on May 1, 2026, establishing clear procedures for how the Anti-Money Laundering Office (AMLO) handles digital assets seized during criminal and money laundering investigations. Taking effect the following day, the Regulation of the Anti-Money Laundering Board on the Custody and Management of Seized or Frozen Assets (No. 3) B.E. 2569 applies to digital asset businesses, cryptocurrency holders, and anyone subject to asset seizure under Thailand’s anti-money laundering laws. For the first time, authorities now have a detailed roadmap for transferring seized digital property from private or foreign control into secure state custody. Digital asset businesses holding customer assets under investigation must be prepared to comply with these rules compelling repatriation of such assets in enforcement actions. Expanded Definition of Digital Assets The regulation defines digital assets to include not only those covered by Thailand’s existing digital asset business law but also any other property that can be stored using the same methods as digital assets. This broad formulation means the custody rules will apply to emerging blockchain-based assets and tokenized property that may not yet fall within the statutory definition of a digital asset business, giving authorities flexibility as the technology evolves. Mandatory Transfer to Domestic Custody When digital assets are held with service providers outside Thailand, AMLO will first attempt to transfer them to an account the office maintains with a licensed domestic digital asset business operator. If the domestic operator does not support that particular asset, the office will instead move the assets to its own cold wallet (offline, internet-isolated storage system). If neither option is feasible, the seizing official will report the situation to the Anti-Money Laundering Committee for alternative instructions. A similar hierarchy governs assets held in an accused party’s private wallet or by any third party that is not a
Read More