You are using an outdated browser and your browsing experience will not be optimal. Please update to the latest version of Microsoft Edge, Google Chrome or Mozilla Firefox. Install Microsoft Edge

February 11, 2021

Thailand Enacts Law Imposing VAT on Foreign e-Services and e-Platforms

On February 10, 2021, the Act Amending the Revenue Code (No.53) B.E. 2564 (2021) was published in the Thai Government Gazette, amending and introducing new provisions under the Revenue Code with respect to value added tax (VAT) on services provided online (sometimes called e-Services—see definition below). The act will come into effect on September 1, 2021.

The key elements of the act are as follows.

Definitions of e-Services, e-Platforms, and Goods

The act defines an “e-Service” as “a service that includes incorporeal property delivered through the internet or other electronic means, where the service is, in essence, performed automatically, and where the service cannot be performed without information technology”.

The act also defines an “e-Platform” as “a market, channel, or any other process or method that multiple service providers can use to provide e-Services.”

The act amends the definition of “Goods” for VAT purposes to explicitly exclude “e-Services.” Once the act takes effect, the definition of “Goods” will therefore be “corporeal and incorporeal property susceptible to having a value, and of being appropriated, whether or not for sale, use, or any purposes, and shall include every imported item, but shall not include incorporeal property that is delivered through internet system or other electronics means” (italics denote new wording added to the Revenue Code by the act).

E-Service Providers and e-Platform Operators Will Be Subject to VAT

Business operators providing e-Services from abroad and used in Thailand by users who are not VAT registrants will now be required to register for VAT, and will be liable to pay VAT without deducting any output tax (VAT pay-only). A VAT return must be filed, and the corresponding VAT must be paid, on a monthly basis.

If business operators provide e-Services through an e-Platform, which supports the continual process from service proposal, service payment, service delivery, and other processes (to be prescribed by the Director-General of Revenue Department), the operator of the e-Platform shall be liable to pay VAT on behalf of every foreign provider of e-Services, without the need to separate the details of each service provided by each provider. The duty and liability of an e-Platform operator will be the same as that of the foreign provider of e-Services.

E-Service and e-Platform providers are prohibited from issuing tax invoices to their users.

The methods by which foreign e-Service providers and e-Platform operators must register for VAT, file VAT returns, and pay VAT under this new act are yet to be prescribed.

Electronic Communication Between the Revenue Department and Taxpayers

Communication between the Revenue Department and taxpayers, including summonses, tax assessment letters, forms, tax invoices, reports, documents, and any other letters that must be prepared or used in accordance with the Revenue Code, can now be done electronically.

The criteria and methods for electronic communications are yet to be prescribed by ministerial regulations. When such regulations are released, they will be in line with the law concerning electronic transactions.

Any notification issued under the current law (which does not allow communication via electronic means) will continue to be in effect only to the extent that it does not contradict with the new law.

Other matters

Provisions which are repealed or amended by this act will continue to be in effect on tax collection that is already due, or will become due, for income or expenses that occurred before September 1, 2021.

RELATED INSIGHTS​ 

July 24, 2025
Vietnam’s Ministry of Public Security recently released a draft version of the 2025 Cybersecurity Law, which is intended to replace both the existing 2018 Cybersecurity Law and the 2015 Law on Network Information Security (LNIS). This consolidation reflects a broader effort by the Vietnamese government to streamline and centralize the legal framework governing cybersecurity, data protection, and information security to be under the sole authority of the Ministry of Public Security, moving away from the previous sharing of responsibility with the former Ministry of Information and Communications (which ceased operations earlier this year and merged with the Ministry of Science and Technology). This shift aims to eliminate overlaps and improve enforcement efficiency. The draft law is built upon the foundation of principles and provisions of both the 2018 Cybersecurity Law and the 2015 LNIS, while also introducing a wide range of amendments and new regulations. By merging the two laws, the government seeks to reduce legal fragmentation and ensure consistency in definitions, obligations, and enforcement mechanisms across related domains like data protection, IT system classification, and cybercrime prevention. The newly introduced amendments include enhanced obligations for service providers, stricter controls on information transmission, classification of IT systems, designation and protection of nationally important information systems, and sector-specific violations and compliance requirements. Highlights of the draft law are discussed below. Definition and Obligations of Service Providers The draft law clearly defines and significantly broadens the scope of entities considered “service providers” under its jurisdiction. This now includes businesses and individuals offering products or services in cyberspace, including both infrastructure and content online services, such as: Internet service providers (ISPs) and providers of telecommunications, hosting, servers, domain names, VPNs, proxy services, and cloud computing; Providers of social networks, websites, and online gaming; Financial institutions, banks, foreign bank branches in Vietnam, e-wallet
July 23, 2025
On July 4, 2025, Thailand’s Electronic Transactions Development Agency (ETDA) issued two significant notifications that introduce new compliance requirements for ride-hailing platforms operating in the country. The notifications formally designate these platforms as high-impact digital services under section 18(3) of the Royal Decree on Digital Platform Service Businesses and impose a comprehensive set of additional operational obligations. These measures are designed to address regulatory gaps and enhance oversight of digital platforms providing public passenger vehicle or motorcycle ride-hailing services. First, the Notification on the Designation of Ride-Hailing Platforms under section 18(3) formally designates all ride-hailing platforms that have notified the ETDA of their operations as high-impact digital platform services under section 18(3) of the royal decree. Unlike high-risk marketplace platforms, which are named individually, any ride-hailing platform that has notified the ETDA of its operations is automatically subject to these new requirements. Next, the Notification on Additional Obligations for Ride-Hailing Platforms imposes further obligations on ride-hailing platforms, supplementing the general requirements under section 21 of the royal decree. These notifications will come into force 90 days from their publication in the Government Gazette. New Compliance Obligations The new regulatory framework introduces a range of operational, technical, and reporting requirements for ride-hailing platforms, particularly concerning the issues described below. Vehicle and Driver Compliance Operators must: Ensure that all vehicles used on the platform are registered as public vehicles in accordance with Department of Land Transport requirements Verify all drivers hold valid public driving licenses Collect service fees in compliance with applicable fare regulations under the Vehicle Law Digital Platform Features and User Verification Operators must implement robust digital platform features for both drivers and riders, including: Comprehensive identity verification and confirmation processes for drivers and riders, utilizing both face-to-face and non-face-to-face methods, including biometric and digital ID checks Real-time GPS
July 17, 2025
On July 9, 2025, Thailand issued a notification that introduces comprehensive operational requirements for digital platform service providers operating as goods marketplaces, effective December 31, 2025 (i.e., 180 days after its publication in the Government Gazette). The regulation’s official name is Notification of the Electronic Transactions Committee Re: Other Actions for Digital Platform Service Operators in the Category of Marketplace for Goods with Specific Characteristics under Section 18(2) of the Royal Decree on the Operation of Digital Platform Service Businesses that are Subject to Prior Notification B.E. 2565 (2022), B.E. 2568 (2025). Scope of Application The notification applies exclusively to goods marketplace operators formally designated by the Electronic Transactions Development Agency (ETDA), which on the same day designated 19 platforms that had previously notified the ETDA of their operations. The goods requiring enhanced oversight by these operators are limited to those regulated by the Thai Food and Drug Administration (FDA) and the Thai Industrial Standards Institute (TISI). Development from Earlier Draft An earlier draft of the notification had included a requirement for offshore platforms to establish a local entity, but this requirement was removed from the final notification. Key Obligations Despite the removal of the local entity requirement, the notification imposes a range of additional obligations on designated goods marketplace operators: Transparency. Operators must implement robust transparency measures, including clear, accessible, and understandable disclosures to users in Thai. These disclosures must cover all relevant terms and conditions, comprehensive product information, and complaint management procedures. Operators must also submit an annual compliance report to the ETDA within 60 days after the end of their accounting period, including statistics on regulated goods. Business user registration and identity verification. Before permitting the sale or advertisement of regulated goods, operators must collect and verify business user information, including contact details, identification documents, registration
July 15, 2025
Thailand has established new safe harbor rules that require social media platforms to remove specified content within 24 hours of government notification. On July 5, 2025, the Notification of the Electronic Transactions Commission on Measures to Prevent Technological Crimes for Social Media Service Providers was issued and took effect. This followed a hearing in May 2025 where only a select group of social media and online communication platform operators were invited to attend and comment on draft rules that could exempt social media platform operators from joint liability under the amended Emergency Decree on Measures for the Prevention and Suppression of Technological Crimes in cases involving victims of technological crimes. Safe Harbor Rules The notification stipulates procedures that must be followed in order to receive the protection of the safe harbor rules. Upon being notified by the Division of Prevention and Suppression of Cybercrime, Office of the Permanent Secretary of the Ministry of Digital Economy and Society (MDES) of the presence of false or misleading information that may lead to the commission of a technological crime, social media service providers must immediately take down the specified content, with a maximum allowable turnaround time of 24 hours from the time of receiving the notification. Social media service providers are required to promptly report the outcome of each takedown to the MDES Division of Prevention and Suppression. This shift in Thailand’s regulatory approach to social media content moderation establishes clear government oversight mechanisms while providing platforms with liability protection for compliance. As the new rules took immediate effect, social media platforms need to ensure that they have adequate systems and processes in place to comply with the requirements.