You are using an outdated browser and your browsing experience will not be optimal. Please update to the latest version of Microsoft Edge, Google Chrome or Mozilla Firefox. Install Microsoft Edge

January 30, 2015

IT Law Update (Part 2): Amending the Computer Crimes Act Gives Cause for Concern

Bangkok Post, Corporate Counsellor Column

The cabinet of Thailand recently approved a series of bills that aim to reflect the importance of information technology in the economy. They relate to computers, cybersecurity, personal data, information technology, and telecommunications. Among them is the Bill to Amend the Computer Crimes Act, which proposes several changes to the existing law.

Some of these changes, however, may be cause for concern. Following on from last week’s article, which focused on the changes being introduced by the Cybersecurity Bill, this article will address the proposed changes to the Computer Crimes Act.

Certain changes proposed by the Bill are organizational in nature, accounting for the creation of the Ministry of Digital Economy and Information Technology, as well as the new National Cybersecurity Committee. Sections on who has the authority to act under the Computer Crimes Act and confidentiality obligations would also be expanded.

As for operative provisions, there are adjustments to penalties for several of the computer-related offenses in the Act, which are meant to reflect their relative seriousness. There is also an entirely new section dealing with child pornography. Another notable change is an amendment that expands the circumstances in which a court can be petitioned to block dissemination of content. All of these amendments are important, but Sections 11, 14, and 26 are particularly noteworthy.

Section 11 currently provides that any person sending computer data or electronic mail to another person and covering up the source of such data in a manner that disturbs the normal operation of the other person’s computer system shall be subject to a fine. The amendment would add an element to the offense, i.e., that the sender fails to provide an opportunity for the recipient to cancel or reject the unwanted data or electronic mail.

The amendment also envisages that the minister would promulgate regulations on sending such data and e-mail, and require compliance. This would provide a means of fighting spam e-mail and messages, and depending on the content of the ministerial regulations, perhaps online marketers would be required to provide an opt-out or possibly an opt-in mechanism. While some online marketers may have concerns, in general, this is a much-welcomed change.

A change has also been proposed to Section 14, which addresses service provider liability. The current wording provides that any service provider intentionally supporting or consenting to particular offenses within a computer system under its control shall be subject to the same penalty as the person committing the offense.

Section 14 has long worried service providers all over Thailand, as it left open the possibility that they could be held liable for content posted by their customers or service users. The Bill would potentially lessen these concerns by providing for the minister to promulgate regulations on actions to be taken by service providers in preventing the dissemination of objectionable computer data, and for the minister to order the destruction of particular computer data.

In line with this, under the amended Section 14, if the service provider proves that it followed such instructions of the minister, the service provider would not be liable. Assuming the ministerial regulations are sensible, this has the potential to be quite beneficial in limiting liability not only for internet service providers but also for all others that are deemed “service providers” under the law.

In addition, a change has been proposed with respect to data retention obligations. Under Section 26 of the current law, computer traffic data must be retained for 90 days, unless a competent official instructs service providers to store data longer, i.e., up to one year on a special case-by-case basis or on a temporary basis. The Bill would amend this section to allow a competent officer to order that it be kept for up to two years, where necessary.

One would expect privacy advocates to have concerns about these amendments, but it should be noted that maximum period of data retention is but one of the variables in the overall data retention regime.

Different countries have very different data retention regimes, so it is difficult to generalize about what is normal. On the whole, however, Thailand’s data retention regime is in line with that of several other major jurisdictions, and this remains the case even if the maximum retention period is extended to two years, as is proposed.

Most of the proposed amendments to the Computer Crimes Act would be improvements over the current Act. As always, however, success will depend on the regulations to be promulgated under the Act.

Assuming the regulations are sensible, most of these amendments will operate to the benefit of service providers and internet users alike.

RELATED INSIGHTS​ 

September 11, 2026
Thailand’s National Broadcasting and Telecommunications Commission (NBTC) has published a new five-year master plan that will bring significant regulatory changes to the broadcasting and digital media sectors, including formal licensing requirements for internet-based audiovisual services. The Master Plan for Broadcasting and Television, 3rd Edition (B.E. 2569–2573/2026–2030) was published in the Government Gazette on September 1, 2026, and will affect OTT platforms, internet-based audiovisual service providers, and traditional broadcasters. Licensing Reform The NBTC will develop new licensing frameworks ahead of existing digital television license expirations, which are slated to occur between 2028 and 2030. This creates both uncertainty and opportunity for incumbents and new market entrants. New licensing criteria will also be developed for audiovisual services delivered over the internet, meaning previously unregulated internet-based providers may face licensing, fee, and content obligations for the first time. The plan also calls for a new law to govern converged communications services. OTT Regulation and Content Oversight The plan explicitly acknowledges and aims to lessen the regulatory asymmetry between traditional broadcasters—which are subject to licensing, fees, and content regulation—and internet-based services that currently face fewer obligations. The NBTC intends to develop regulatory frameworks to bring internet-based audiovisual services, including OTT platforms, streaming services, and user-generated content platforms, under content, consumer protection, and licensing requirements. Consumer Protection and Digital Rights The NBTC will strengthen its oversight of broadcasting, television, and telecommunications operators to ensure compliance with consumer protection and personal data protection requirements. This includes updating relevant notifications and orders and more strictly enforcing rules against practices that unfairly exploit consumers. These measures may layer NBTC-specific requirements on top of Thailand’s existing Personal Data Protection Act obligations. Stricter enforcement against practices that exploit consumers is a priority, with particular scrutiny on advertising practices. The NBTC will modernize complaint resolution processes, meaning service providers should
September 7, 2026
On September 4, 2026, Thailand’s prime minister convened the first meeting of the Data Center Business Policy Committee. The committee endorsed a draft policy framework for the data center industry and tasked four subcommittees with developing the standards that would sit beneath it, shifting away from fragmented, agency-by-agency approvals toward a unified national strategy aiming to maximize economic value while managing environmental and infrastructure concerns. Proposed Scope and Pillars of the National Data Center Policy Framework The proposed framework would cover all types of data centers, including internal or captive facilities operated within a company or its affiliates, rather than only commercial third-party providers. If adopted in this form, companies running private data centers purely for internal purposes would also become subject to regulatory oversight. Minimum safety and operational standards would be established, with uniform enforcement across all categories. The committee endorsed a draft policy framework with four key pillars: Industrial classification: Data centers exceeding 2 MW would be classified as industrial operations, which may require factory licenses and environmental impact assessments under the Factory Act. Resource pricing: Utility rates would be structured to reflect both direct and indirect costs, supporting green energy and green data center standards. Centralized screening: A centralized review would evaluate project suitability and resource allocation. Operators may be required to submit proposals through periodic “pitching” rounds, where projects are competitively assessed on their potential economic and strategic benefits to Thailand. Digital ecosystem: The framework would prioritize data sovereignty, tax incentives, and conditions promoting domestic digital businesses, AI, and cloud infrastructure. Multidimensional Evaluation Criteria and Subcommittees Four subcommittees will be established to develop standards responsible for the following dimensions: Economic: Criteria for assessing the economic viability of data center projects, for use in prioritizing data centers based on infrastructure readiness, demand type (including AI factories),
September 4, 2026
Foreign business restrictions on telecommunications, treasury center businesses, and intragroup support services were eased when Thailand published the Ministerial Regulation Prescribing Service Businesses Not Requiring Permission for Foreign Business Operations (No. 5) B.E. 2569 (2026) in the Government Gazette on August 28, 2026. The ministerial regulation expands the categories of service businesses that foreign investors may operate without a foreign business license (FBL) under the Foreign Business Act B.E. 2542 (1999) (FBA). Of particular relevance to the telecommunications, fintech, and technology sectors, the ministerial regulation exempts: Type 1 telecommunications licensees, which do not have their own networks; Treasury center businesses operated in accordance with Thailand’s exchange control regulations; and Certain intragroup administrative, human resources, and information technology management services. Telecommunications Services Foreign-owned businesses providing telecommunications services under a type 1 telecommunications license may now operate without obtaining an FBL. This may streamline market entry for qualifying telecommunications and digital infrastructure businesses. The exemption applies only to the FBA licensing requirement. Operators must continue to comply with applicable requirements under the Telecommunications Business Act and the regulations of the National Broadcasting and Telecommunications Commission, and the change does not affect foreign ownership restrictions applicable to type 2 or type 3 telecommunications businesses. Treasury Center Businesses The ministerial regulation also exempts qualifying treasury center businesses from the FBL requirement. This may facilitate centralized treasury functions in Thailand, including liquidity management, foreign exchange management, and intragroup funding arrangements. Treasury center operations remain subject to applicable requirements of the Bank of Thailand and other competent authorities. Intragroup Administrative, HR, and IT Services Certain administrative, human resources, and information technology management services provided between affiliated entities are also exempt, provided the relevant entities satisfy prescribed ownership or management criteria. The exemption is available where the service provider and recipient are related through specified ownership
September 2, 2026
Thailand and China have a longstanding and significant trade relationship, which increasingly extends to e-commerce and digitally enabled supply chains. While these channels create new opportunities for businesses to reach consumers across borders, their growth also brings greater exposure to intellectual property (IP) infringement across jurisdictions and online platforms. Effective cooperation between the two countries’ enforcement authorities has therefore become increasingly important. To strengthen cooperation in this area, Thailand and China signed a memorandum of understanding (MOU) on IP enforcement in Beijing on July 20, 2026, during the Thai prime minister’s official visit to China. Officially titled “Memorandum of Understanding Between the State Administration for Market Regulation of the People’s Republic of China and the Ministry of Commerce of the Kingdom of Thailand on Cooperation in the Field of Intellectual Property Enforcement,” the MOU forms part of a broader bilateral agenda covering industrial and supply chains, participation by micro, small, and medium-sized enterprises (MSMEs), cooperation associated with the ASEAN–China Free Trade Area 3.0, and progress on the registration of Thai geographical indications in China. The MOU establishes a bilateral framework for cooperation and coordination in five broad areas: Strengthening dialogue in IP enforcement; Enhancing information sharing; Facilitating the enforcement of IP rights in cases arising in the parties’ domestic markets and on online platforms, in accordance with their respective domestic laws; Promoting cooperation in IP enforcement training and human resource development; and Undertaking other cooperation activities agreed upon by both sides. The Department of Intellectual Property (DIP) will serve as the principal coordinating agency for Thailand, while the Bureau of Law Enforcement and Inspection in China’s State Administration for Market Regulation (SAMR) will serve in that role for China. The framework is particularly relevant to the growth of e-commerce, as it covers infringement in the domestic markets and on