You are using an outdated browser and your browsing experience will not be optimal. Please update to the latest version of Microsoft Edge, Google Chrome or Mozilla Firefox. Install Microsoft Edge

May 30, 2022

Indonesia’s Ongoing Struggle Against IP Infringement Offline and Online

Managing Intellectual Property

The Indonesian government has launched a number of strategic initiatives aimed at getting the country removed from the Priority Watch List in the US Trade Representative’s annual Special 301 Report on Intellectual Property Protection. In trying to leave behind this ignominious status—which has been stubbornly persistent for over 30 years—Indonesia’s Directorate General of Intellectual Property (DGIP) is leading an IP Operations Task Force consisting of five ministries and agencies, including the National Agency of Drug and Food Control (BPOM), Customs, the State Police, and the Ministry of Communications and Information (MOCI).

According to statistics from the task force, 554 infringement cases were handled by the police and the IP Office in 2019–2021, with trademark infringement and copyright infringement being most prevalent. Year on year, the number of trademark infringement cases increased from 90 in 2020 to 137 in 2021, while copyright infringement cases over the same period decreased slightly, from 42 to 38.

While the cases occurring in physical markets remain high, the battleground has now expanded to online platforms and social media. Indonesia has embraced digital technology with enthusiasm, and the country’s citizens are among the world’s most avid users of e-commerce, social media, and other mobile apps. Research from Google, Temasek, and Bain & Company indicates sizable growth in Indonesia’s digital economy, from USD 47 billion in 2020 to USD 70 billion in 2021—a digital marketplace that now includes more than 158 million e-commerce customers.

Separately, the MOCI reported suspension of 1,745 websites and other infringing online content from 2017 to 2019. Meanwhile, the DGIP banned hundreds of problematic e-commerce portals related to trademark infringement during 2019. There is no official report on recent online infringement cases; however, the numbers are predicted to rise in tandem with the increasing use of online platforms.

Aside from these enforcement actions, authorities in Indonesia have been taking other steps to strengthen IP protection. For example, the Indonesian National Police joined various online platforms in signing a memorandum of understanding that enables greater cooperation in fighting online IP infringement. The government has also prepared a forthcoming technical regulation addressing online copyright infringement, and has instituted a program to issue IP-based certifications to both physical and online shops.

Several laws and other measures that manage the growth of electronic platforms also include provisions on online IP infringement, such as Law No. 11 of 2008 on Electronic Information and Transactions, Government Regulation No. 71 of 2019 concerning the Implementation of Electronic Systems and Transactions, and MOCI Regulation No. 5 of 2020 concerning Electronic System Operators in the Private Sector.

Safe Harbor Policy vs. “Landlord Liability Doctrine”

In 2016, the MOCI issued a circular letter on the limitations and responsibilities of e-commerce platform providers and merchants in relation to user-generated content. This became known as the “safe harbor policy.” In summary, the policy states that platforms are not liable for failure to comply with the country’s safe harbor policy in the event of force majeure, error, or negligence on the part of a user. Under the policy, a platform is only held responsible for prohibited content if they are unable to prove that a user was responsible for uploading the content. The policy also obliges platforms to include a mechanism that allows users to report illegal goods and services, after which the platform must take down the offending pages or content as soon as possible.

The takedown request system, however, has been found lacking against repeated or large-scale infringement, as IP owners need to proactively check each platform for infringing content and file takedown requests with detailed URLs when instances are found. Moreover, there is no significant action to ensure that infringers who have been previously punished are permanently banned from creating new accounts once their user access is blocked. In addition, a takedown will only be completed if the IP owner holds an Indonesian IP registration certificate.

Frustrated by continuous infringement, IP owners and related parties have increasingly demanded that platforms be more proactive in tackling infringement instead of passively waiting for complaints.

In line with these concerns, the IP Operations Task Force has proposed the “landlord liability doctrine,” a system whereby e-commerce and other platforms would be certified as marketplaces containing genuine and authorized goods. Under the landlord liability doctrine, the task force asserts that online platforms, as “landlords,” have equal responsibilities to their users and are thus accountable for any infringement conducted by their users. This would also require individual sellers to own IP registration certificates before they are allowed to sell anything. The goal of this scheme would be to ensure that hosted products and content are authentic and do not infringe the IP of any authorized entity; however, this certification process would seemingly render third-party sellers unable to sell genuine products, meaning that only the official accounts would remain.

The task force, which has so far held several meetings on the proposed program, expressed that the platforms, as the landlords, bear responsibilities equal to those of their users. Thus, platforms are also accountable for any infringement conducted by their users. The plan has not yet been implemented as there is no formal regulation issued to accommodate this idea.

At the moment, it appears that the safe harbor policy and the proposed landlord liability doctrine contradict each other, and that the task force may not take the existing safe harbor policy into account in its development of the landlord liability doctrine. While there have not yet been any court rulings on this apparent discrepancy, there are two ongoing cases in which local IP holders filed lawsuits against platforms, which are alleged to bear more responsibility than the users for copyright infringement on their platforms. The results of these cases could indicate whether the so-called landlord liability approach will overturn the existing safe harbor policy.

Conclusion

While Indonesia’s fight against infringement is making progress, the government’s desire to be removed from the Priority Watch List seems to be a long way off. The challenges facing the IP Operations Task Force are still considerable—especially when it comes to online infringement.

Nevertheless, there are some practical approaches that could make a real contribution to IP enforcement in Indonesia—as suggested by the US Trade Representative during a meeting with the IP Operations Task Force in November 2021. The Indonesian government would do well to first focus their efforts in these areas, which include increasing raids of counterfeiters’ premises, stepping up their confiscation of goods, and disposal of evidence (e.g., confiscated goods) in enforcement proceedings. On the online front, it would be helpful to follow the shutting down of websites or online accounts with indictments to enable further prosecution and combat repeat infringement.

This article first appeared in Managing Intellectual Property.

RELATED INSIGHTS​ 

October 24, 2025
Thailand currently lacks a specific franchise act. Consequently, the legality of any franchise agreement is determined by its compliance with various existing laws, such as the Civil and Commercial Code, the Trademark Act B.E. 2534 (1991) (as amended), and the Unfair Contract Terms Act B.E. 2530 (1997). Thailand is a freedom-to-contract jurisdiction. This allows for a high degree of flexibility and autonomy in contractual arrangements, provided that the terms do not violate any laws or public policy and do not fall under the scope of unfair contract terms. Given this, the requirement for fairness in franchise agreement terms often leads to uncertainty, but decisions from the Trade Competition Commission of Thailand (TCCT) can provide guidance on whether specific contentious terms are in fact fair.  One issue worth examining in this light is the inclusion of terms on nonrefundable franchise fees and strict purchasing conditions. Franchise Fee: Unfair to Refuse Refund? Nonrefundable franchise fees represent a significant upfront investment for franchisees, often becoming a point of contention if the franchise relationship deteriorates or the franchisor ceases operations. Their fairness and enforceability are frequently scrutinized by regulatory bodies like the TCCT, highlighting the critical balance between contractual freedom and franchisee protection. Faced with one such case, the TCCT considered whether it was unfair for the franchisor to refuse to refund the franchise fee after the franchisor ceased operations.  The franchisee had entered into a service agreement on August 2, 2021, and begun operating on October 9, 2021. However, by November 21, 2023, the franchisee was notified that the system would be shut down for maintenance, and by December 26, 2023, the franchisor announced the cessation of operations due to financial losses. The franchisee then requested a refund of the franchise fee. Unfortunately for the franchisee, the TCCT found that the franchisor’s
October 23, 2025
Myanmar’s customs authorities have introduced new procedures allowing copyright holders to protect their intellectual property from infringing goods at the border. The Ministry of Finance and Revenue issued Notification No. 107/2025 on September 11, 2025, establishing rules and requirements for customs recordation under the Copyright Law of 2019. The notification includes eight official forms for copyright-related customs matters—three for applicants and five for the Customs Department. This was followed by Customs Department Announcement No. 1/2025, dated September 29, 2025, which details the security required for suspended goods. Customs recordation provides a proactive mechanism for rights holders to prevent importation of pirated works. By registering their works with the Customs Department, rights holders gain access to enhanced border enforcement measures, empowering customs officials to identify and intercept pirated goods before they enter the market. While copyright protection in Myanmar arises automatically under the Copyright Law of 2019, a registration certificate for copyright or related rights is required to apply for customs recordation. Customs Recordation Registered copyright and related rights holders can apply directly or through authorized legal representatives for customs recordation to prevent cross-border trade in pirated works. Applications must use the prescribed form and include all supporting documentary evidence specified in the form. The Customs Department will notify applicants within 15 days of receiving their application. Each recordation remains valid for two years from the date of acceptance and may be renewed for successive two-year periods by submitting a renewal application at least 30 days before expiration. Rights holders whose works are recorded must notify the Customs Department within five days of any amendment or withdrawal of information at the Intellectual Property Department. Suspension Orders Registered copyright and related rights holders can request a suspension order to prevent release of pirated goods into free circulation, regardless of whether they
October 3, 2025
In Thailand, the rise in online intellectual property infringement has prompted authorities to strengthen enforcement efforts, including the use of website-blocking orders under Section 20(3) of the Computer Crime Act B.E. 2560 (2017) (CCA). This provision authorizes the Ministry of Digital Economy and Society (MDES), with court approval, to block or remove computer data that constitutes a criminal offence under IP law. Since its implementation, the procedure has undergone several developments, which is an encouraging sign of progress. Website-blocking procedure In practice, website-blocking orders under Section 20(3) of the CCA are primarily used for copyright and trademark infringement. While such orders are legally applicable to patent infringement, their use remains challenging due to the difficulty of proving infringement through administrative procedures. The website-blocking procedure begins when an IP owner identifies online infringing content. For copyright infringement, which is considered a compoundable offence, the IP owner is required to first file a police report with the specialized police unit known as the Economic Crime Suppression Division (ECD) prior to filing the website-blocking application with the Department of Intellectual Property (DIP). For trademark infringement cases, the application can be filed directly with the DIP without a prior police report. The DIP reviews the evidence and, if infringement is confirmed, forwards it to the MDES for further consideration. If the case is deemed valid, the MDES requests a court order to block the infringing website. Once granted, the MDES notifies the internet service providers (ISPs) to block access to the specified website. Website blocking procedure in Thailand Recent advancements in website-blocking actions Seamless collaboration through digital integration. Thailand has made significant progress in digitizing its website-blocking procedures to improve efficiency and transparency. At present, all website-blocking applications and supporting evidence must be submitted in electronic format. These systems have significantly reduced processing
September 24, 2025
Online shopping in Thailand is more accessible than ever, with global platforms, local social media shops, and entertainment-driven social commerce enabling instant purchases. However, this convenience comes with rising concerns over digital intellectual property (IP) infringement, including counterfeit goods, pirated content, and unauthorized brand usage. At first glance, online platforms appear to offer quick solutions. Most major e-commerce sites, social media channels, and social commerce platforms provide “notice and takedown” systems, where IP owners can file complaints and request the removal of listings that infringe IP rights, such as trademarks and copyrights. These tools are certainly useful, as seeing a fake product vanish from a platform feels like progress. But the reality is less reassuring. The counterfeit goods themselves remain in warehouses, markets, or shops, ready to be resold. Sellers whose accounts are taken down often return within days under new names or accounts. In other words, a takedown is like cutting weeds without pulling out the roots: they always grow back. While notice and takedown tools are widely available and can be managed internally by most IP owners, their impact is often short-lived. IP owners seeking more effective, lasting protection need to take a more strategic and multilayered approach. The same applies to online piracy. Unauthorized streaming websites that offer free access to movies, TV shows, or sports broadcasts have become widespread in Thailand. To combat this, rightsholders can request website blocking under the Computer Crime Act, through the Ministry of Digital Economy and Society and the courts. Once requests are approved, internet service providers are ordered to block access to infringing sites. Blocking orders can be effective in disrupting large-scale piracy operations, but they also face limitations—pirate sites frequently reappear under new domains. Strategic Protection Whether the infringing material is physical counterfeit goods or intangible streaming content,