You are using an outdated browser and your browsing experience will not be optimal. Please update to the latest version of Microsoft Edge, Google Chrome or Mozilla Firefox. Install Microsoft Edge

February 1, 2017

Government Surveillance, Security, and Privacy: Does Security Always Win? (Part 2)

Data Privacy Asia Newsletter

This article was first published in the Data Privacy Asia Newsletter. For Part 1 of this series, please click here.

A question posed during the Data Privacy Asia 2016 conference held in Singapore in November 2016 was should there be a digital safe place where a person can go dark and be beyond the reach of government?

When attendees of the Data Privacy Asia 2016 conference were polled, a significant portion said they don’t trust their own government and, of course, they didn’t trust any other government either when it came to issues of privacy. At the same time attendees firmly believed that there should be a digital safe place, a place where we can ‘go dark’, a place that we can call our own. This is very fundamental. The EU concept that privacy is a fundamental human right was by and large reflected by the opinion of the conference attendees—and that we cherish our privacy and it’s important to us.

At the same time law enforcement has a legitimate need, using lawful processes such as search warrants for lawful interception and access, to obtain digital data to solve serious crimes.. When we consider the question of digital privacy, we cannot ignore the lawful and reasonable need for law enforcement access. The problem is, unfortunately, that governments around the world have different definitions of what a ‘crime’ is. While we would all agree that murder, rape, kidnapping and other violent crimes justify government access to digital data, on a showing of probable cause and a warrant, what about overly broad definitions of sedition, lese majeste, defamation? When spoken words, Facebook ‘likes’ and posts are considered criminal for expressing an opinion in certain countries, we start to cringe and seek safe places where we can express views without fear of arrest. It is at the fringes, not at the core, that many of us would say a government has gone too far.

The Search for Balance

It’s becoming more and more apparent that the right to privacy must be balanced—and that there is an obligation by a government to still do good old-fashioned police work, based on strong legal principles, and not just vacuum up our personal digital data when we consider where the line should be drawn. In the Apple/FBI case, there existed a situation where the company had created effectively a digital ‘safe place’. Apple, as a company, decided that they were going to strongly encrypt data on the iPhone, such that even in the face of a search warrant, they were unable to help the government obtain a person’s data on their phone. The action by Apple represented a shift in the source of personal liberty and rights. Should we have to rely on tech companies to make these decisions for us? I think there’s an argument that the law should actually provide that safe place, but the reality is this—Apple decided to level the playing field around the world for us all. In the face of differing laws in nations around the world as to what constitutes a ‘crime’ and differing scope of nations’ laws, Apple gave us something that, one could argue nations should be providing, namely, a digital safe place. This is unprecedented—that private tech companies (mostly from the U.S.A.) are empowering us where governments are generally moving in the opposite direction.

Should a foreign government have the legal right to remotely hack, compromise, or search a digital device for domestic criminal investigation in that country and then pass that evidence onto the country that you call home? This is not a theoretical issue. Actually, the U.S. government regularly engages in hacking of computers that it calls network investigative techniques or NITs under rule 41 of the U.S. Federal Rules of Criminal Procedure.

Just how valuable these powers can be became apparent during what is known as the ‘Playpen Case’. In this case the FBI seized a child pornography site that was run on the ‘Dark Web’ and assumed control. The FBI for a time then ran the site seeking to identify those downloading child porn. The FBI deployed a network investigative techniques where they created malware such that anybody that went to that site to download  illegal porn unknowingly downloaded the NIT malware that reported the user’s real IP address back to the FBI. Many of those IP addresses were in the U.S., some were in Europe, and some were in Asia. Arrests were made in the U.S., and for suspects outside the U.S. the FBI reported that information back to the respective countries for prosecution. This was done under a search warrant that extended to computers all over the US and to all over the world.

Since Playpen, Rule 41 has expanded—allowing U.S. judges to issue warrants when somebody is using TOR or they’re using a VPN such that the individual is masking the actual location of their computer and the real IP address. Effectively, U.S. investigations are now worldwide, extraterritorial and independent of local nations’ laws—and of course, other countries can take similar approaches deploying their own malware globally for various objectives they define (e.g. political, criminal or national security).  This global extension of search powers extraterritorially has rendered these investigations borderless and effectively resulted in a free for all in the sense that regardless of where you are and what local laws apply, no one is safe from a foreign or local government search (via malware). Of course, this has always been the case in terms of cyber criminals also seeking to gain access to our data.

The Issue of Biometric Keys

The use of biometric keys is becoming a more and more popular way to protect access to data. For example, fingerprint readers, voice authentication, iris scanners, face scanners. Using biometric keys that are unique to an individual does have the advantage of having a high degree of confidence that the person is who he or she says they are. The problem with the law in the U.S. and many other countries is that biometric attributes are not given the same level of protection as a password stored in somebody’s brain. Some U.S. courts have held that a password in somebody’s brain is protected under the 5th Amendment of the U.S. Constitution—the right to not incriminate yourself. Why? Because there is some degree of processing or thought process needed for someone to write or provide that password—and that thought process, if compelled, is effectively testimonial and therefore would be a violation of the 5th (at least according to some U.S. federal court decisions).

A fingerprint, an iris scan, a face scan or things like that are not so protected. For those of you wondering, from a U.S. legal perspective, you’re much better off turning off the fingerprint function on your iPhone because in the U.S. you cannot take the 5th and withhold your fingerprint to unlock the phone.

If a court issues, for example, a search warrant for the contents of your iPhone and you don’t unlock it, well, physical coercion to actually take your finger and put it on the home button is not going to be a violation of your rights in the United States. Some courts in the U.S. are issuing search warrants for places that include all digital devices found at the location and a requirement that anyone at the location provide their fingers to open such devices. These warrants are not without controversy and the cases and law are not settled, but that is the direction in which the government is moving.  In other countries, they may just throw you in jail until you unlock the phone or physically compel you to put your finger on that home button with no further legal process needed. As such, while convenient, the use of biometrics may not be the wisest decision in terms of keeping governments or street criminals from compelling access to you iPhone. If the government or street criminal has physical possession of your device and of your being—the biometric keys will be of little help.

Summary—This Is a Complex Issue

Privacy is a complex issue and will remain a thorny topic of discussion and legislation for the foreseeable future. As our world becomes more connected and devices, as well as data, form a greater part of our lives, we will all be faced with the question: what is too much when it comes to the balance between privacy and security—and should government be allowed unfettered access to information that we, not so long ago, had viewed as private. At the moment the lines are blurred and technology is driving the discussion as well as the expansion of government powers of mass surveillance and access to each of our digital trails (or digital ‘breadcrumbs’) that we create 24 hours, 365 days a year now from cradle to grave.

RELATED INSIGHTS​ 

July 20, 2026
On July 16, 2026, Thailand’s Personal Data Protection Committee (PDPC) published a notification in the Government Gazette establishing detailed rules governing data subjects’ right of access under section 30 of the Personal Data Protection Act B.E. 2562 (2019) (PDPA). The notification will take effect 60 days after publication—mid-September 2026—giving data controllers a limited window to bring their processes into compliance. Scope The notification covers requests to access or obtain copies of personal data and requests for disclosure of the source of data collected without consent. Data subjects may exercise their rights directly or through authorized representatives. Key Requirements Important requirements set by the notification include the following: Required request channels. Controllers must provide at least two request channels: direct submission at the business location and registered mail. Electronic channels are optional but, if offered, may also be used for fulfilling requests. Request contents. Requests must be in writing or in electronic form and include the data subject’s name, the preferred access method, details of the data requested, and the requester’s signature. Controllers may request additional identifying information as needed. Identity and authority verification. Controllers may require official identity documents for verification. Authorized representatives must provide authorization documents and identity documents for both the data subject and the representative. Alternative verification methods (e.g., digital authentication) are permitted if they do not unreasonably obstruct data subjects’ rights. Review and response timelines. Controllers must review requests within 15 days. If the request is incomplete, the controller must notify the requester and allow at least 15 days to correct deficiencies. If not corrected, the request may be treated as abandoned. Once verified, controllers must fulfill requests within 30 days, extendable by another 30 days for large-volume or complex requests with notice to the requester. Methods for providing access or copies. Controllers may fulfill
July 16, 2026
Thailand’s Office of the Personal Data Protection Committee (PDPC) published a series of draft guidance documents for public consultation on July 7, 2026. Issued under the Personal Data Protection Act B.E. 2562 (2019) (PDPA), the drafts address a range of compliance issues and offer insight into the regulator’s current enforcement priorities. This article examines two of those drafts: one on lawful bases for processing personal data, and another on marketing and direct marketing. Together, they reflect the Office of the PDPC’s evolving expectations on lawful-basis selection, accountability, and the use of personal data in marketing. Organizations operating in Thailand should assess the practical implications now, before the guidance is finalized. Lawful Bases: A Structured Selection Process The draft guidance on lawful bases introduces a systematic five-step process for selecting an appropriate lawful basis for each processing activity. Organizations are expected to: Identify the processing activity involved. Assess the appropriate lawful basis. Evaluate whether the data is necessary for the processing. Conduct a legitimate interest assessment (LIA) where applicable. Ensure transparency through privacy notices. The guidance provides practical explanations and examples for each lawful basis under section 24 of the PDPA—including archiving, research, statistics, vital interests, contractual necessity, legal obligation, public task, legitimate interests, and consent—as well as the bases applicable to sensitive personal data under section 26. The aim is to promote more consistent and accurate lawful-basis selection across public- and private-sector organizations. A recurring theme throughout the guidance is that organizations should select the lawful basis that most accurately reflects the actual purpose and circumstances of the processing activity. The guidance cautions against treating consent as a default or catch-all basis where another lawful basis is more appropriate. For processing based on legitimate interests, organizations should conduct and document an LIA. Processing involving sensitive personal data may require
July 14, 2026
Thailand’s National Broadcasting and Telecommunications Commission (NBTC) has published guidelines establishing a risk-based framework for the responsible use of artificial intelligence by telecom licensees. Released on July 2, 2026, the Guidelines on the Use of Artificial Intelligence for Telecommunications Services address governance structures, ethical principles, lifecycle management, and consumer protection obligations. Scope and Legal Context The nonbinding guidelines apply to holders of telecom business licenses under Thailand’s telecom licensing laws, but only with respect to the use of AI in providing licensed telecom services. Entities without such licenses are not directly subject to the guidelines, though they may be affected as third-party AI solution providers to licensees. The guidelines supplement and should be read alongside existing laws, including the Cybersecurity Act, the Personal Data Protection Act (PDPA), the Computer Crime Act, and the NBTC Notification regarding Measures to Protect Telecommunications Service Users’ Rights Regarding Personal Data, Privacy Rights, and Freedom of Telecommunications, as well as forthcoming AI governance legislation being drafted by the ETDA. AI Governance Structure Licensees are expected to establish committees, working groups, or designated officers at both policy and operational levels to set strategic direction for AI use, formulate governance policies and tools, and oversee risk management. Roles, responsibilities, and accountability should be clearly defined for all personnel across every stage of the AI lifecycle—including for third-party AI solution providers and outsourced service providers, whose obligations should be explicitly documented in service agreements. Core Principles The guidelines identify six core principles that licensees should adhere to when deploying AI: Compliance with laws, ethics, and international standards: AI should respect privacy, dignity, and human rights, and content filtering for inputs and outputs should be considered. For example, the AI should not be designed and developed to be used in generating false information, supporting illegal activities, or causing
July 10, 2026
Vietnam has taken a significant step in regulating its e-commerce sector with the issuance of a new decree guiding the country’s recently enacted Law on E-Commerce. Decree No. 248/2026/ND-CP, issued on June 30, 2026, and taking effect the following day, addresses mandatory platform policies, registration requirements for offshore platforms, additional obligations on platform operators, and market access conditions for foreign investors. Mandatory Policy Contents The decree sets out detailed guidance on the required contents of various platform policies, covering pricing, payment, display priority, livestream sales, delivery, returns, method of service provision, and service termination and refunds. Clarification of Obligations for Platform Operators The decree provides clarification of the obligations applicable to platform operators. Notably, intermediary e-commerce platform operators with online ordering functions must: Collect specific information to implement electronic identity verification of sellers; Cooperate with regulators by reporting online through the state e-commerce management system and by blocking, suspending, or removing content upon request of a competent authority; Maintain a mechanism to store contract data, including price, product or service information, and parties’ information, for at least three years from the date of contract conclusion; and If qualifying as a “large digital platform” under consumer protection law, maintain an online system for receiving and handling complaints and requests, and comply with enhanced content-removal requirements. Registration Requirements for Offshore Platforms Offshore e-commerce platforms, whether direct-sales, intermediary, social-network-based, or integrated, that conduct e-commerce activity in Vietnam must register with the Ministry of Industry and Trade if the platform: Allows Vietnamese-language selection; Uses a “.vn” domain; or Reaches 100,000 or more transactions with Vietnam-based buyers within a calendar year. Notably, the registration requirement now captures not only traditional intermediary platforms, but also direct-sales platforms. Foreign Investment Conditions Foreign investors holding a controlling interest in an intermediary e-commerce platform, a social media platform