Tilleke & Gibbins (Vietnam) Ltd. office in Hanoi is looking for a Client Relations Assistant to perform a wide variety of administrative and secretarial duties. The candidate will report to and receive instructions from the Firm’s Directors and/or other supervisory and management personnel serving the Firm from time to time.

Key Responsibilities:

• Receive clients and other visitors and assist in preparing and setting up meetings. Maintain good public relations with clients. Observe the confidentiality of the attorney-client relationship.
• Screen telephone calls and record messages for your supervisors. Liaise between your supervisors and other support staff and third parties outside the Firm, as requested. Occasional travel within Hanoi may be required.
• Establish and maintain calendar and deadline reminder systems for your supervisors. Maintain mailing lists and other internal records.
• Schedule appointments for attorneys and other supervisors, and make travel arrangements for attorneys, supervisors, and clients as requested.
• Prepare correspondence, memoranda, legal forms, contracts, and other legal documents from written and oral drafts. Occasionally prepare standard correspondence and other standard legal documents from scratch. Proofread and edit documents for grammar and spelling.
• As requested, translate written documents from Vietnamese to English and/or English to Vietnamese, or proofread translations prepared by others. Provide interpretation services for the Firm’s colleagues, clients, and other persons.
• Review, sort, date, and distribute incoming mail. Ensure that outgoing mail is delivered timely. If necessary, route mail to specific delivery services and follow-up on timely delivery.
• Process payment vouchers and other records in a timely manner.
• Perform overload typing, filing, photocopying, or reception relief as requested by supervisory staff.
• Work closely with administrative and accounting management and support staff and assist them with their functions as instructed. Attend meetings with supervisory staff and colleagues as requested.
• Provide assistance to complete special projects that involve the operations of the Firm. Assist with the Firm’s marketing activities, including bulk mailing and delivery of client gifts for Tet. Serve on various internal committees, and perform related duties as requested.
• Operate a computer and other office equipment, using Microsoft Word, Excel, and other commercial or internally developed software. Maintain proficiency through self-study and formal or informal internal and external training.
• Attend training programs identified by the Firm to ensure that you maintain and develop the job skills necessary for peak productivity, career development, and the Firm’s efficient operations.
• Other secretarial, administrative or accounting responsibilities as determined by Firm management from time to time.

Qualifications:

• Bachelor’s Degree in administration management, tourism-hospitality, language, etc. – majoring in English is an advantage.
• Vietnamese nationality.
• Excellent command of spoken and written English.
• Teamwork skills.
• Computer literacy in Microsoft Office.

Please send the CV to:  [email protected]