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May 3, 2011

Growing Pains Aside, Act Improves Consumer Rights

Bangkok Post, Corporate Counsellor Column

On August 23, 2008, the Consumer Case Procedure Act (CCPA) became effective, intending to provide better protection for consumers with historically little power to enforce their rights in the courts. There has been much talk about the CCPA’s fast-track provisions, which seek to expedite trial of consumer claims. Although there have been some growing pains with this legislation—particularly in regard to procedural delays—the CCPA has nevertheless enhanced consumer rights in a number of important ways.

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