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Client Service Executive

Location :

Thailand

Department :

Administrative

POSITION SUMMARY

Key Responsibilities Include:

  • Answering incoming local and overseas phone calls and direct them to appropriate personnel, as well as place outgoing local and overseas phone calls.
  • Taking messages and ensuring that they are received by the appropriate personnel.
  • Greeting, meeting and taking care of clients and visitors.
  • Receiving and recording courier packages delivered to the firm and/or individuals in the firm and routing them, and maintaining a record of outgoing courier packages.
  • Performing receptionist work; answering routine questions and referring other questions to the appropriate persons, and other duties as assigned.
  • Recording local and overseas call and postage charges on a weekly basis and providing personnel expense reports for payroll deduction processing.
  • Scheduling and maintaining records for the usage of meeting rooms, and maintaining neatness of lobby, conference rooms, and client service area.

Skills & Abilities:

  • Good command of spoken and written English.
  • Willingness to communicate with foreign clients. (minimum TOEIC score of 750).
  • Strong service mind and positive attitude.
  • Good interpersonal and communication skills.
  • Ability to work after office hours.
  • Computer literacy in Microsoft Office.

Education and Experience Requirements:

  • Thai nationality.
  • Bachelor’s degree in any field (preferably in English Communication).
  • Fresh graduates are welcome.
  • Preferably, at least 1-2 years of client service experience.

Please send the CV to:  [email protected]

Ready to join us?

Please submit CV & all related documents to [email protected]